Malik Deegoda Gamage
DREAM PALACE HOTE, B E V E R A G E WA I T E R
Job Type
On the job
Location
Personal Advantage
Strongly focused with the ability to complete tasks accurately in a fast-paced environment
with conflicting deadlines.
Dedicated and customer-focused F & B Supervisor with a successful background in leading
highly performing teams to meet or exceed objectives. A tactical and inspiring team builder
with experience in training, team development, and delivering excellence.
Job Preference
No Preference yet
Experience
B E V E R A G E WA I T E R
2010-08 - 2011-08
DREAM PALACE HOTE Staff/Employee
Content
Responsible for adding special garnishes to enhance flavor and the appearance of
the served dishes.
Provided quick resolutions to customer complaints to maintain their satisfaction
and referred complicated issues to management.
Answered phones in a professional manner and accurately recorded confirmed
client reservations.
• Verified all table items were clean, undamaged and spot-free and ensured each
place setting was arranged in an attractive manner.
F & B SUPERVISOUR
2011-10 -
JUMEIRAH ZABEEL SARAY Supervisor
Content
• To ensure safe and sanitary food-handling practices, made sure all food preparation areas were cleaned and inspected.
• Trained employees and introduced New programs to work more efficiently which
resulted in decreasing waste
• Handled customer complaint referrals from the customer service department,
resolving serious complaints and issues to achieve continued customer loyalty.
• Accurately and efficiently processed cash and card transactions daily.
• Investigated instances of inventory waste or theft and corrected operational
problems to ensure business was operating at expected levels.
Before each shift, checked freezer and refrigerator for temperature levels and to
ensure proper functioning.
Provided regular preventative maintenance and repairs of facility and equipment to
ensure good working condition.
• Ensured quality standards were maintained during preparation and serving of
meals.
Education
COMMERCE · College
2004-01-05 - 2006-12-04
