Personal Advantage
Good morning?
My name is Nyirabatengo Joan. A well-presented, articular and confident individual with a proven ability. My
career aspiration is to contribute to the best knowledge of my service. I have
communication skills which make me work effectively in an organization.
Job Preference
No Preference yet
Experience
Customer service supervisor
2020-10 - 2022-04
Global village Supervisor
Content
Accurately and efficiently address any issues or disputes with customer
professionally.
Supervising and assigning given task while promoting team work.
Carry out field support visits to key customers hence increasing their product
knowledge and customer service satisfaction
Handling rode customer in the cool way hence following company procedure.
Performance and providing feedback to the management .
Helping to resolve employee issues and disputes hence following company
procedure.
Customer service representative
2021-12 - 2022-02
Expo 2020 Staff/Employee
Content
Well coming and directing visitors by maintaining department directories and instructions.
Answering all phones inquire and referring enquiries to respected departments .
Maintaining security and safety by following procedures.
Managing all contractual issues, Queries, communication, amendments with responsibility for timely response.
Ensure timely resolution on compliance disposition.
Communication resolution to the clients or visitors
Providing direction to visitors like map giving in order to know their comfortable places
Education
Diploma in hospitality management · Professional
2017-05-18 - 2019-06-20
YMCA
