Personal Advantage
As you know my self Francis. Presently working as an outlets manager at accor brand in Novotel and ibis hotels. I started as an assistant outlets manager at this property. I handle 7 outlets in f&B which include 3 restraints, a bar, a coffee shop, Room service, and meetings and events.
Overall I have got 10 years of experience in the hospitality of that 5 years are in GCC countries.
Over the years I have developed immune knowledge and skills in operations and performed skills in people management and budget and revenue management. I am always been passionate, industrialist, and diligent personality.
Job Preference
No Preference yet
Experience
Restaurant manger
2021-06 -
Accor Manager
Content
• Analyzed operations to improve restaurant efficiency and service levels.
• Encouraged feedback from restaurant customers, using insights to implement positive process changes. This made us achieved to stands on 500 from 3000 rank on TA.
• Daily Briefings, Training, assigning tasks, coaching, monitoring, payrolls, and new hearties recruiting program efficiency
• Clearly and promptly communicated pertinent information to staff, maintaining knowledgeable service teams.
• Analyze daily food and beverage revenue and take appropriate measures to recover budget.
• Drive and achieved excellent come back revenue by 30% growth on all Festive sessions.
• Introducing special promotions according to the market needs, with the help of the marketing team
• Ensure HACCP and other local regulations are adhered to ensure the highest standards of health, sanitation, and cleanliness in all food and beverage areas
• Responsible for VIPs to provide excellent service and setups for the events
• Monitor and take corrective actions on the reduction of wastage, breakages, and cost control.
• Work closely with other departments and coordinate with Chef and Cost Controller for Menu Planning
Education
BHM · Bachelor
2009-04-03 - 2011-03-04
