Post Jobs
(FREE)
 CREATE
ACCOUNT
Thamsanqa Msimanga
Brunch and Cake, Captain Waiter
Job Status
On the job
Location
Mexico, Saltillo
Chat
Personal Advantage
Self-Motivated and charismatic customer service professional with over 2 years’ experience in the UAE in an upmarket casual restaurant. Strong ability to deliver exceptional customer service, through good communication and following restaurant steps of service. I enjoy the challenge of walking up to and talking to (guests) and putting a smile on their faces through interaction. Looking to leverage as part of the food and beverage team.
Job Preference
No Preference yet
Experience
Captain Waiter
2020-12 -
Brunch and Cake Captain
Content
• Managed customer orders and accompanying bills with digital point of sale systems. • Maintained a sound knowledge of menu items to be able to answer customer questions, as well as upselling alternative food and beverages • Responsible for opening and closing procedures including cleaning and setting up for daily operations using JOLT and ZENPUT applications. • Conducted verbal surveys with the guests to ascertain guest satisfaction • Achieved the highest individual sales from 6 consecutive months through upselling. • Responsible for training junior staff in terms of SOPs and restaurant steps of service. • Assisted in other related tasks like inventory and purchasing. • Responsible for more supervisory roles like generating end of day reports and making weekly schedules.
Education
Economics · Bachelor
2010-07-30 - 2014-04-23
University of KwaZulu Natal
Banking and Investment Management · Postgraduate
2017-02-01 - 2017-11-30
University of KwaZulu Natal
Popular members
Md Mitul Hossain
i want to good job market place hotel Restaurant Association assistant Director Manager good experts apll work
View
Mohamed Fahim
To begin with my name is Mohamed Salama , i am graduated from faculty of science at 2008 . I joined MAGHRABI Group of company in AMICO since 2009 in sales team and promoted many times durind 13 years included 7 years in managerial role. I have sales management , account management , business development.
View
Faraz Afridi
My name is Faraz, I am a qualified accountant holding an ACCA certificate and a Bachelor's degree in accounting and finance, I am good with Audit and Tax. Let's talk more on the day of the interview.
View
Ranjan Wewala
This is Ranjan Wewala, a B.Sc. Engineer with Post Graduate qualifications having 23 years of overall experience including 10 years of Gulf Experience. I have good functional experience in the hotel industry as an Executive Housekeeper. My typical Job Responsibilities include: • Working under pressure and maintaining a calm attitude when required. • Accommodating different nationalities, religions, backgrounds, and beliefs. • Provide support to positions both above and below. • Cash handling and accurate recording of financial reports both opening and closing. • Completion of the required checklist to a high standard. • Work safely and in a manner that is mindful of the environment. • Assist and support colleagues in daily duties. • Work to achieve goals and targets set by the Housekeeping Director. • Report any equipment failures to the correct departments. • Maintain cleanliness around the restaurant, hostess desk, and lobby areas. • Finalize and record the financial reporting duties with accurate figures sending them promptly to senior management. • Reassure the guest’s satisfaction upon their departure. A major part of my career is working at Araliya Resort & Spa, Unawatuna in Sri Lanka, and spent in the Gulf, in Saudi Arabia and Qatar and I am good at handling a team of workers and extracting efficient work from them. With all my experiences gained through all these years, I am sure I can provide a good service with high levels of safety and efficiency.
View