ROLAND FORTOH ACHAH
Community Credit Company PLC, Marketing Officer/ Customer Service Representative
Job Status
On the job
Location
Mexico, Saltillo
Personal Advantage
I am having Bachelor Degree in Commerce and Certified International Supply Chain Management with 3years working experience as a marketing/ customer service representative in a financial institution back then in my country Cameroon, African. I describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products, Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling. I am having 2years working experience as a warehouse assistant and promoted as Team Leader, which I also work in customer service in the warehouse in Dubai, UAE. As a warehouse team leader. I am assisting in the variety of warehouse duties, including making attendance/ rollcall and update attendance sheet four times a day before sending to administration, shipping, receiving, assign task and record new stock as it comes in, and move stock onto trucks or store shelves as needed, loading and unloading trucks, fulfilling purchase orders, and keeping warehouse stocked with essential equipment and record new stock as it comes in, and move stock onto trucks or store shelves as needed
Job Preference
No Preference yet
Experience
Marketing Officer/ Customer Service Representative
2017-01 - 2019-01
Community Credit Company PLC Attendant
Content
Describes product features and benefits demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs Answers customers queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products
Ensures customer’s needs are meet, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling
Warehouse Team Leader
2021-05 -
SINOTRANS MIDDLE EAST FZE Assistant Supervisor
Content
Working to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Identified issues, analyzed information and provided solutions to problems
Check all incoming materials or physical and electronic shipping
Take inventory of the warehouse and make entries control reports and outputs of logistics
Do sorting and separation of purchase orders, as tax documents and provide input on tax documents
Make freight requests while support the company internal and external logistics issues
Other duties as assigned
Education
Economics · Bachelor
2013-09-05 - 2016-10-07
University of Buea
Supply Chain Management · Online courses
2021-07-09 - 2021-12-14
Institute USA
