Ruth Mutswanga
Davinci Hotel and Suites , Head Waitress at Maximillien Restaurant
Job Type
On the job
Location
Personal Advantage
I am an energetic, fast learner and self-motivated 25-year-old, with advanced knowledge skills in communication, customer service, problem-solving, multi-tasking, organization, and time management just to mention a few. I am a very friendly person who always values and maintains a neutral working environment with co-workers. I am passionate about tourism and hospitality led by my working experience in a 5star hotel in South Africa and in a tourist attraction site in Zimbabwe. Both places were multicultural environments, hence allowing me to gain more skills and be eager to work in a more challenging environment.
Job Preference
No Preference yet
Experience
Waitress at Maximillien Restaurant
2020-11 - 2021-03
Davinci Hotel and Suites Attendant
Content
Welcoming guests and introducing the menu. Takes orders for food and drinks during breakfast, lunch, and dinner. Meeting with managers and all staff regularly in order to learn about menu changes and specials as well as discussing upcoming reservations and guests with special needs. Sets tables with dishes, glasses, flatware, and refill condiments. Processing cash and credit card payments and returning change to guests. Ensuring guest satisfaction. Answering questions and solving problems experienced by the guests during their time at the hotel.
Head Waitress at Maximillien Restaurant
2021-03 - 2022-10
Davinci Hotel and Suites Captain
Content
Supervising activities in the dining room and coordinating waiting staff. Monitoring servers and making sure tables are cleared as fast as possible. Assigning tasks and solving guests' issues. Reporting to the dining manager and ensuring a high-quality dining experience. Supervising and participating in the kitchen and dining area cleaning activities. Assisting management with monthly inventory control and weekly stock ordering. Presenting menus to guests, answering questions about menu items, and making recommendations upon request. Preparing checks that itemize total meal cost and sales taxes. Compiling and balancing cash receipts at the end of the shift.
Head Waitress at Maximillien Restaurant
2021-03 - 2022-10
Davinci Hotel and Suites Captain
Content
Supervising activities in the dining room and coordinating waiting staff. Monitoring servers and making sure tables are cleared as fast as possible. Assigning tasks and solving guests' issues. Reporting to the dining manager and ensuring a high-quality dining experience. Supervising and participating in the kitchen and dining area cleaning activities. Assisting management with monthly inventory control and weekly stock ordering. Presenting menus to guests, answering questions about menu items, and making recommendations upon request. Preparing checks that itemize total meal cost and sales taxes. Compiling and balancing cash receipts at the end of the shift.
Education
History and international studies · Bachelor
2016-07-08 - 2020-11-03
Midlands State University
