snehith kannapuaram
Radisson 5* Hotel , Industrial Training
Job Type
On the job
Location
China, 开福区
Personal Advantage
Seeking the position of a room attendant to play an integral role in providing guest service and offers opportunities for career growth in a good working environment
Job Preference
No Preference yet
Experience
Industrial Training
2019-12 - 2020-04
Radisson 5* Hotel Staff/Employee
Content
• To be courteous, warm, smiling while dealing with guest& other team members.
• To meet grooming standard required by the hotel.
• To prepare guest bills and checks for accuracy before presenting.
• Responsible for the cleanliness, maintenance and upkeep of all equipment, furniture and stations.
• To prepare all glasses, crockery, cutlery, chinaware and other items needed before and after operation. Arrange sufficient quantity require and putting them in use.
• To perform specific duties assigned by Manager/ Assistant Restaurant Manager/ Supervisor.
• To maintain good working relationship with colleagues and other departments at all the times.
• To listen to guest complaint. Rectify wrong doing and any guest demands inform Manager or Supervisor immediately.
• Preparation of Room Service tray for the food delivery as per International standards.
• Order taker in the Village Room Service.
• Mini bar services( Check out, Refilling & Monitoring the short expiry items )
• Monitoring the inventory in close collaboration with the F&B controller)
• Reports discrepancies to the manager.
• To report all guests/ employee incident/ accidents to Manager or Supervisor.
• To assist in maintaining low operation costs by keeping breakage to a minimum
F&B Waiter
2020-07 -
The Fern 5* Hotel Staff/Employee
Content
• Responsible for the breakfast, lunch & dinner operation of the restaurant.
• Daily report to the supervisor.
• Doing the proper set up according to the meal setting.
• To greet and welcome guest in a pleasant manner.
• To escort guest to the appropriate table if hostess unavailable.
• To take food and beverage order, making suggestion when required.
• To display high degree of salesmanship, up-selling to help achieve daily sales targets.
• To communicates with the kitchen staff on guest orders or any special requests.
• To ensure correct delivery of food and beverage to right table as also timely pick up of all items.
• To be responsible for guest satisfaction at the table allocated
• To communicate in a professional, provide efficient and courteous manner with guests. Ensure that guest has everything required
Education
Intermediate · Professional
2014-06-11 - 2016-04-07
SRI KAKATHIYA JUNIOR COLLEGE
hotel management · Bachelor
2016-06-08 - 2019-04-11
BLOOMS COLLEGE OF HOTEL MANAGEMENT
