Shamira Nadunga
Sliver spring hotel, Waitress
Job Status
On the job
Location
Mexico, Saltillo
Chat
Personal Advantage
My name is shamira Nadunga, I have 2years of experience, I believe am a professional, attentive flexible person who enjoys working in a customer facing role, I have experience in providing great customer service, I can work as part of a team in a supportive manner, I can be relied upon to do great job and the fact that am a fast learner.
Job Preference
No Preference yet
Experience
Waitress
2018-02 - 2019-07
Sliver spring hotel Staff/Employee
Content
Experienced waitress with extensive knowledge of food and wine and dedication to delivering first-class customer service. An energetic team player with highly developed multi-tasking skills and an eye for upselling. Greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill.
Waitress
2021-11 - 2022-10
Lapita autographic hotels and resorts Staff/Employee
Content
Greeting guests and taking drink and food orders. Staying attentive to the needs of guests in the dining area. Delivering food from the kitchen to the guests. Ensuring the food order is made correctly by kitchen staff and looks presentable for guests. Experience with POS systems and increasing restaurant profits through careful customer suggestions. Helping maintain high serving standards.
Education
·
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Bca · College
2013-01-02 - 2017-11-29
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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