Eduardo Ramos Tobio
Riviera Hotel, Waiter
Job Status
On the job
Location
China, ZunhuaShi
Chat
Personal Advantage
From the time I've spent with people all around the world, and the philosophy I practice everyday, I conclude that there is something undescribable, that connects all of us. I know for sure that we can attain that connection just by serving others with our full heart, not hoping anything from others, more than their welfare
Job Preference
No Preference yet
Experience
Waiter
2021-11 - 2022-02
Riviera Hotel Clerk
Content
Riviera Hotel General waiter Riviera hotel was founded in 1957 by the Stramigioli family, leaving Italian war times behind, and looking for a place to deliver peaceful, lovely times instead. Main responsabilities -F&B efficient and in-time delivery. -Continuos attendance for the passenger's wellness. -Active courteous engagement with guests. -Complaint handling. -Ability to work in a team. A recommendation letter from the employer is at disposal. Main achievements -Punctuality, with a perfect streak over the season at all shifts. -Courtesy: I am a little proud that all guests have smiled back to my service. -Adaptability: I have been asked to cover reception duties in front of the Covid-19 pandemic, and I succesfully learned and exercised. PD: a recommendation letter is at disposal.
recepcionist
2022-06 -
Las Piedras Hotel Clerk
Content
Las Piedras Hotel Recepcionist At Bariloche's micro-center, sorrounded by the most popular street of the argentinian Patagonia, Las Piedras Hotel offers a great experience to have, in front of the great Nahuel Huapi lake, and a memorable service from all angles. Main responsabilities - Give an excellent first impression to guests, maintaining exceptional grooming standards and interpersonal skills. - To express a continuous and passionate care for guests, maintaining courtesy and charm. - To attend to complaints in a calm, yet solving manner, showing a determinative care. - To report queries from guests immediately to the general manager. - To organize guests documents and keep the front desk office in a tidy manner. - To arrange working schedules for the Housekeeping, and Food & Beverage staff. - To make auditions for the Housekeeping department, making sure all rooms and common places are clean, comfortable and pleasant. Main achievements - I have learnt the ability to stay calm and careful for the guest in front of complaints, resolving situations in an effective manner. - I could discussed flaws with the Housekeeping staff all the season, without damaging the good working environment, and getting rid of the flaws and negative dynamics. - Guests have showed themselves truly thankful for our service, and they always left the hotel with a smile. I think that is the best achievement I've had in my short career PD: a recommendation letter is at disposal.
Education
Biotechnology · College
2015-02-18 - 2022-11-11
UNLP
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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