Nkunzimana Gaspard
CNEP Banque , Intern
Job Status
On the job
Location
Mexico, Saltillo
Chat
Personal Advantage
Dedicated waiter with two years of exemplary service in the food service industry. Committed to providing helpful, fast, and accurate service to patrons. Demonstrate active listening and communication skills to ensure patrons are satisfied and happy. Comfortable serving patrons of various age ranges and backgrounds. Determined team player striving to deliver the highest quality service alongside food service staff.
Job Preference
No Preference yet
Experience
Intern
2013-05 - 2013-06
CNEP Banque Internship / Traineeship
Content
My internship focused on internal banking control as a tool for securing credit transactions. It was related to my end-of-cycle thesis
Head Waiter
2015-01 - 2016-01
Kitchen Tonight Restaurant Staff/Employee
Content
Take accurate food and drinks orders, using a POS ordering software Communicate order details to the Kitchen Staff -Serve food and drink orders -Check dishes and kitchenware for cleanliness and presentation and report any problems. - Help other waiters to arrange table settings and maintain a tidy dining area. -Up-sell additional products when appropriate -Take accurate food and drinks orders, using a POS ordering software
Waiter
2016-03 - 2018-04
PROTEA Hotel Staff/Employee
Content
-Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies) -Prepare and clean tables. -Inform customers about the days specials -Offer menu recommendations upon request -Communicate order details to the Kitchen Staff -Carry dirty plates, glasses, and silverware to the kitchen for cleaning
Education
Economic Science · Bachelor
2010-09-06 - 2013-07-02
Mouloud Mammeri University Tizi Ouzou
Popular members
Amr Elkhazendar
have +8 years of experiences in food and beverage field in Egypt, now working as a waiter at molecule Bistro royal Restaurant DXB in Dubai - with out contract, so i am ready to move to this position at your hotel immediately What I can do 1-welcoming and seating guests, taking guest orders, communicating them and in addition, memorizing the menu and offering recommendations to upsell appetizers, desserts and drinks 2-Providing knowing the guests 's requirements from the existing menus and providing the soups, salads, side and main dishes 3 - ask the order on mobile tablet and send it to the kitchen and barista 4 - submit the orders to the guests 5 - submissions the invoice of the requirements to the guest when he asks for it. 6- prepare the table for the new guests 8- Offer consistently professional, friendly, warm and engaging service 9- Welcome guests to the assigned outlet, receive and conduct guests to tables, ensure that they are attended to and be available for them at all times as a point of contact 10- Take outlet reservations, handle the reservation book and answer the telephone in an impeccable manner 11- Set up the outlet prior to the business hours along with the service team 12- Coordinate with the service team in making necessary arrangements according to floor plan for reservations or blocking off reserved tables 13- Observe the cleanliness and maintenance of the outlet and the entrance area 14- Assure the well-being of all guests by maintaining a close, friendly, yet discrete contact 15- can save all menus to recommend if a guest ask about anything in the menus 16 - provide hands-on support and assistance to colleagues to ensure that the highest levels of fine dining service and courtesy are provided to the guests, whilst delivering an exceptional standard of service. 17 - familiar with the complete food and beverage menu, knowledgeable on all activities, can monitor of food and beverage items that are being served to ensure overall service quality, escalating any major problems or complaints to management.
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