Waldorf Astoria London - Admiralty Arch is seeking a
lang="EN-US">Security Officer to join the pre-opening team for
this highly anticipated new luxury hotel opening later
this year.
This is a unique
opportunity for an experienced luxury hotelier to join the founding team
and help shape the guest experience at this landmark hotel.
lang="EN-US">
Located at the end of The Mall opposite
Buckingham Palace, Waldorf Astoria London – Admiralty Arch will feature 100
elegant rooms and suites and 17,500 sqft of private residences. The hotel
will open with two signature restaurants - Coreus by Clare Smyth and Café Boulud
by Daniel Boulud - bringing together two of the world’s most celebrated
Michelin-starred chefs. Guests will also enjoy a world-class spa,
state-of-the-art fitness facilities, and a collection of grand event spaces,
including a ballroom for up to 320 guests.
lang="EN-US">
Waldorf Astoria Hotels & Resorts
is Hilton’s flagship luxury brand, known for its timeless elegance, iconic
properties, and sincerely elevated service that delivers bespoke,
once-in-a-lifetime experiences in the world’s most sought-after
destinations.
lang="EN-US">
lang="EN-US">
WELCOME TO A WORLD
OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2026
lang="EN-US">
Proudly voted by our
Team Members
A
World of Rewards
style="list-style-type: disc; padding-left: 48px;">
Complimentary, nourishing
meals provided while on duty Exceptional
development programmes, designed to support and accelerate your growth at every
stage Opportunities to make a meaningful
impact through our industry‑leading Corporate Responsibility initiatives
lang="EN-US"> Team Member Travel Programme, offering
exclusive discounted stays and 50% off food & beverage
lang="EN-US"> High street savings through Perks
at Work 28 days’ holiday, including bank
holidays, rising to 33 days with length of service
lang="EN-US">
lang="EN-US">
We are looking for hospitality professionals
who are passionate about delivering an exceptional fives star guest experience,
consistently upholding the worldclass service standards recognised
by Forbes.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during a typical
day:
lang="EN-US">As a Night Security Officer, you will safeguard the wellbeing
of our Guests, Members, and Team Members by ensuring the highest standards
of security, discretion, and professionalism across
the hotel throughout the night.
You will monitor access points, conduct regular patrols, manage risk
proactively, and respond calmly and effectively to incidents, contributing to
a secure and reassuring luxury experience.
style="line-height: 15pt; margin-bottom: 0cm;">
Your
responsibilities will include, but are not limited to:
style="list-style-type: disc; padding-left: 72px;">
lang="EN-US">Monitor and control all staff and service entrances with diligence
and discretionConduct authorised staff bag
searches in accordance with company policy, reporting any discrepancies
or violations immediatelyAdminister
and control the goods pass‑out procedure for purchased, loaned,
or legitimately acquired itemsMaintain
systems monitoring contractors on site, ensuring full compliance with company
health and safety standardsVerify and check
goods received outside of normal operating hours
lang="EN-US">Maintain accurate records for the issue and return of departmental
keysOperate, monitor, and maintain the CCTV
system in accordance with legal and brand requirements
lang="EN-US">Conduct regular security patrols of the hotel, ensuring fire walks
are completed and accurately recordedEnsure
the safe and discreet movement of cash transfers within
the hotelSupport and coordinate hotel
evacuations during fire alarm activations or emergency
situationsMonitor suspicious items and remain
fully conversant with bomb, terror, and threat‑response
proceduresProvide secure storage solutions
for guests’ oversized or valuable itemsEnsure
all hotel facilities, back‑of‑house areas, and function
rooms are secured and locked when not in use
lang="EN-US">Maintain detailed and accurate Security Log Books and Incident
ReportsInvestigate and report all incidents
involving theft, criminal damage, or misconduct
lang="EN-US">Manage undesirable behaviour with professionalism and discretion,
calmly de‑escalating potential
confrontationsLiaise with local law
enforcement authorities in the absence of the Security Team
LeaderIdentify and promptly report
maintenance defects or safety hazards to the supervisor
on dutyComply fully with all health, safety,
and security regulations at all times
style="line-height: 15pt; margin-bottom: 0cm;">
What
are we looking for?A Security Officer
within Hilton’s luxury portfolio serves as a trusted ambassador for our Guests,
collaborating seamlessly with fellow Team Members to protect the safety,
privacy, and integrity of the hotel experience. To succeed in this role,
you will consistently demonstrate the following attitudes, behaviours, skills,
and values:
-
lang="EN-US">Secondary education or higher qualification
-
lang="EN-US">Excellent physical condition, suitable for a demanding operational
role - A minimum of two (2) years’ experience
in law enforcement, professional security services, or military
training - Thorough knowledge of fire safety
procedures, emergency response plans, bomb threat management, and evacuation
protocols - Strong understanding of local laws
and government regulations - Absolute discretion
and confidentiality when handling sensitive or privileged
information - Valid SIA training
and licence - A positive, composed,
and professional demeanour - Clear and confident
verbal and written communication skills -
lang="EN-US">Impeccable personal grooming and presentation
standards - Proven ability to remain calm
and effective under pressure, particularly in emergency
scenarios - Ability to work independently while
collaborating effectively within a team
It would be advantageous in this position
for you to demonstrate the following capabilities
and distinctions:
- Previous experience in a luxury
or customer‑focused service
environment - First Aid
certification - Knowledge of P.A.C.E.
procedures - Strong IT literacy and system
proficiency
