Job Description
As a Front Office Management Trainee at Crowne Plaza Beijing Chaoyang U-Town, you will gain hands-on experience in the Front Office department, with a special focus on Executive Lounge service and guest experience. This position is designed for young hospitality professionals who want to build a strong foundation in luxury business hotel operations, guest communication and future management development. You will support daily Front Office and Executive Lounge operations while learning how the team delivers professional, efficient and personalized service to domestic and international guests. You will also observe how supervisors and department leaders organize daily tasks, maintain service standards, support team members and solve operational challenges. Throughout the program, you will develop practical Management Trainee skills such as guest handling, communication, teamwork, problem-solving, operational awareness, service consistency and basic leadership support.
CROWNE PLAZA BEIJING CHAOYANG U-TOWN is a 5-star international hotel,belongs to Intercontinental Hotels Group. It is located in the centre of Beijing, amidst the embassy area and Central Business District. Famous attractions, such as the Forbidden City and Tiananmen Square, are only a few minutes away. The hotel provides the best accommodation option for both business and leisure travelers.
