Job Description
As a Front Office Management Trainee at Le Méridien Changzhou, you will gain hands-on experience in several important guest-facing areas of the hotel, including the Concierge, Lobby and Executive Lounge. This position is designed for young hospitality professionals who want to develop their confidence, service awareness, communication skills and operational understanding in an international hotel environment. The Front Office team plays a key role in shaping the guest journey. From welcoming guests and assisting with luggage to maintaining lobby order, supporting Executive Lounge service and answering guest inquiries, you will learn how professional service is delivered from both an operational and management perspective. Throughout the traineeship, you will work closely with experienced hotel team members, follow Marriott and Le Méridien service standards, and develop practical Management Trainee skills such as guest communication, service recovery, teamwork, attention to detail, operational discipline and cross-department coordination.
