The
Sales Manager assists the Director of Sales in leading and supervising the Sales
Team. He / she oversees and directs all aspects of the negotiation
and coordination process as well as the successful handling of Corporate / FIT /
M.I.C.E. / Social / Tour & Travel events as assigned. This role leads
the Sales team to ensure smooth operation of the department to maximize business
opportunities and deliver the highest service standards.
style="font-size: 11pt;">Hospitality: Volunteer to provide unparalleled
hospitality.
Integrity: Do what
you should do all the time.
Teamwork: Actively promote
teamwork spirit in all work.
Now: Operate with urgency
and discipline.
Good English and Chinese
reading and writing skills to meet business needs.
style="font-size: 11pt;">Good communication skills.
style="font-size: 11pt;">Able to work under strong pressure.
style="font-size: 11pt;">Understand local customers and have strong market
analysis ability.
A Sales Manager serving
Hilton Brands is always working on behalf of our Guests and working with other
Team Members. To successfully fill this role, you should maintain the attitude,
behaviors, skills, and values that follow:
unparalleled hospitality.
style="font-size: 11pt;">Leadership: Strive to be a leader in both your industry
and your community.
Ownership: take
responsibility for your actions and make decisions.
style="font-size: 11pt;">Now: Operate with urgency
and discipline.
Good English and Chinese
reading and writing skills to meet business needs.
style="font-size: 11pt;">Good communication skills.
style="font-size: 11pt;">Able to work under strong pressure.
style="font-size: 11pt;">Understand local customers and have strong market
analysis ability.
A Sales Manager serving
Hilton Brands is always working on behalf of our Guests and working with other
Team Members.
To successfully fill this role, you should maintain the attitude, behaviors,
skills, and values that follow:
style="font-size: 11pt;">Hospitality: Volunteer to provide unparalleled
hospitality.
Integrity: Do what
you should do all the time.
Teamwork: Actively promote
teamwork spirit in all work.
Now: Operate with urgency
and discipline.
Good English and Chinese
reading and writing skills to meet business needs.
style="font-size: 11pt;">Good communication skills.
style="font-size: 11pt;">Able to work under strong pressure.
style="font-size: 11pt;">Understand local customers and have strong market
analysis ability.
As the
style="font-size: 11pt;">Sales Manager,
you will be responsible for performing the following tasks to the highest
standards:
style="font-size: 11pt;">Complete the relevant Hilton University courses
promptly and pass the tests.
style="font-size: 11pt;">Responsible for the promotion and sales of all products
of the hotel, including but not limited to rooms, catering, banquets,
etc.
Complete sales targets
and related tasks set by the hotel.
style="font-size: 11pt;">Develop sales plans and obtain approval from
the Director of Sales or Commercial Director, maintaining and developing
customers in the region or industry according to the plan.
style="font-size: 11pt;">Understand customer needs through telephone sales,
face-to-face visits and other forms, achieving sales.
style="font-size: 11pt;">Produce quotations efficiently, send contracts
to customers and follow-up promptly.
style="font-size: 11pt;">Show clients around the hotel.
style="font-size: 11pt;">Operate the hotel reservation system to book rooms,
banquet venues, etc.
Recommend other hotel
chains within the group to clients.
style="font-size: 11pt;">Proactively collect market and industry information
to share with other members of the Sales team to capture business opportunities
and ultimately convert to business confirmations.
style="font-size: 11pt;">Understand and be familiar with all product information
of competitors, including key customers and their output, hotel rooms, catering,
conference related promotion information, and promptly feedback the information
to the Commercial Director / Director of Sales / Senior Sales
Manager.
Welcome key customers,
team leaders and VIPs to the hotel when they arrive.
style="font-size: 11pt;">Motivate and train department employees and ensure
that they perform well.
Handle guest feedback
or complaints.
Provide necessary
supervision and guidance to the Sales Director or sales representative as needed
in developing team quotes or contracts.
style="font-size: 11pt;">Actively participate in the development of marketing
plans and collaborate to achieve budgets.
style="font-size: 11pt;">Conscientiously perform assigned tasks and special
tasks.
Design new hotel products
in advance according to market demand, set sales targets, and be responsible
for related publicity and sales.
style="font-size: 11pt;">Organize regular customer experience in the hotel,
or organize team building with important / potential customers, maintaining
and developing customer relations.
style="font-size: 11pt;">Regularly analyze the composition of tourist source
cities, formulate development plans and expand channels.
style="font-size: 11pt;">The department reserves the right to change
or supplement the job description if necessary.
