Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will be responsible
for overseeing the daily operations of the hotel’s security team, leading
and managing a team of security officers, ensuring they perform their duties
effectively, maintain security standards, and respond to emergencies.
As a Security Supervisor, and facilities – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.
At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Proven experience in a security
supervisory or leadership role, preferably in hospitality - Strong
leadership and team management skills - In-depth knowledge of security
operations and emergency protocols - Ability to remain calm and effective
under pressure - Excellent communication and collaboration skills
- Proficiency in English; additional languages are a plus
- Certifications in First Aid, CPR, and security operations preferred
- Flexibility to work nights, weekends, and holidays
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Proven experience in a security
supervisory or leadership role, preferably in hospitality - Strong
leadership and team management skills - In-depth knowledge of security
operations and emergency protocols - Ability to remain calm and effective
under pressure - Excellent communication and collaboration skills
- Proficiency in English; additional languages are a plus
- Certifications in First Aid, CPR, and security operations preferred
- Flexibility to work nights, weekends, and holidays
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Proven experience in a security
supervisory or leadership role, preferably in hospitality - Strong
leadership and team management skills - In-depth knowledge of security
operations and emergency protocols - Ability to remain calm and effective
under pressure - Excellent communication and collaboration skills
- Proficiency in English; additional languages are a plus
- Certifications in First Aid, CPR, and security operations preferred
- Flexibility to work nights, weekends, and holidays
Here’s
what you’ll do during a typical day:
- Conduct security
patrols: Monitor interior and exterior hotel premises to identify
and address safety and security risks, security threats, and undesirable
conditions - Support emergency responses: Coordinate
responses to incidents such as fires, medical emergencies, and security
threats - Supervise and develop the team: Train, schedule,
and supervise Security Guards/Officers, providing guidance and support to ensure
high performance - Investigate incidents: Conduct preliminary
incident investigations to gather relevant information, document findings,
and ensure accurate reporting of security incidents - Promote workplace
safety: Encourage adherence to safety protocols and best practices
among team members - Provide security back up: Step in
to fulfill security officer responsibilities as required - Guest &
Staff Safety: Enforce safety measures, manage access control,
and handle guest concerns discreetly and professionally. - Compliance
& Risk Management: Conduct audits, ensure regulatory compliance,
and update security policies to address emerging risks.
