Assistant Manager - Housekeeping

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Papua New Guinea, Enga
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will lead the team
to ensure the cleanliness, safety, and presentation of all public spaces —
including lobbies, corridors, restrooms, and other guest-facing areas —
to maintain high standards of hygiene and guest satisfaction.
As a Assistant Manager - Housekeeping, you’re not just
ensuring the cleanliness and upkeep of the hotel’s public spaces – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Proven experience
    in housekeeping or hospitality management.
  • Strong team management
    skills.
  • Excellent attention to detail and organizational abilities.
  • Effective communication and interpersonal skills.
  • Ability
    to handle multiple tasks and prioritize effectively.
  • Understanding
    of housekeeping procedures and standards

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Proven experience
    in housekeeping or hospitality management.
  • Strong team management
    skills.
  • Excellent attention to detail and organizational abilities.
  • Effective communication and interpersonal skills.
  • Ability
    to handle multiple tasks and prioritize effectively.
  • Understanding
    of housekeeping procedures and standards

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Proven experience
    in housekeeping or hospitality management.
  • Strong team management
    skills.
  • Excellent attention to detail and organizational abilities.
  • Effective communication and interpersonal skills.
  • Ability
    to handle multiple tasks and prioritize effectively.
  • Understanding
    of housekeeping procedures and standards

Here’s what you’ll
do during a typical day:

  • Team Leadership:  Lead
    and motivate housekeeping staff to maintain high standards of cleanliness
    and efficiency.
  • Quality Control:  Conduct regular
    inspections of rooms and public areas to ensure hotel standards are met.
  • Inventory Management:  Monitor and manage cleaning supplies
    and equipment.
  • Guest Relations:  Address and resolve
    housekeeping-related guest requests and complaints professionally.
  • Training & Development:  Train staff and support ongoing
    skill development.
  • Collaboration:  Coordinate with other
    departments to ensure smooth operations and guest satisfaction.
  • Reporting:  Maintain accurate records of housekeeping
    activities, performance metrics, and guest feedback.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。