Account Executive Customer Engagement Germany - Hilton Supply Management

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Germany, Frankfurt
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Account
Executive, Customer Engagement Germany
, you’re not just supporting
the procurement and inventory management process – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical day:

         

        • Account Management and Business Development
          (65%):
          You will visit partner hotels to realize operational savings
          using HSM’s suppliers. You will develop and maintain constructive
          and cooperative relationships with all internal and external
          stakeholders/personnel whether in person, digital meetings or via telephone.
          Next, you will find new customers (leads) and excite them for HSM services
          and onboard these new Hotels, ensuring that they are familiar to our suppliers
          & purchasing software. 

         

        style="list-style-type: disc;">
      • Data Management (15%): You will gather
        appropriate data or information from all relevant sources, e.g. Salesforce,
        Records, Files, Databases, BirchStreet, HSM Customer Portal, and Customer
        Information.

        Next, you will Ensure all enquiries within specific areas of responsibility
        are responded promptly with satisfactory resolution. Maintain systems
        and procedural documentation including contracts management across all client
        bases. You will also assist with onboarding process for new customers including
        but not limited to eProcurement installation, supplier orientation and kick-off
        meetings. 
      •  

          style="line-height: 107%; margin-bottom: 0in;">Administrative &
          Support Activities (20%)
          : You
          will collaborate and provide project and general admin support to the Supply
          Management team, including filing, maintenance of forms and documentation.
          And, finally, you will provide training and implementation of Birch Street
          for new properties.
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。