Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You are responsible
for developing a commercial strategy covering all segments and channels
to maximize total revenue and profit performance, as well as market share
penetration of the hotel. As a Commercial Director, you’re
not just leading commercial strategy across multiple segments and revenue
streams – you’re spreading the light and warmth of hospitality by delivering
memorable experiences that make the stay for every guest.
At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Minimum 8+ years in
a revenue-generating or commercial role within hospitality
or travel. - Minimum 3 years of experience leading and managing sales
or commercial teams. - Proven experience presenting strategic plans
to senior executives and stakeholder groups. - Strong background
in cross-functional collaboration within matrixed
environments. - Demonstrated ability to analyze financial data to inform
strategic and tactical decisions. - Track record of identifying
and evaluating new business opportunities. - Experience in multi-complex
hotel or travel industry operations. - Cross-disciplinary exposure
to Marketing, E-commerce, and Finance functions.
At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Minimum 8+ years in
a revenue-generating or commercial role within hospitality
or travel. - Minimum 3 years of experience leading and managing sales
or commercial teams. - Proven experience presenting strategic plans
to senior executives and stakeholder groups. - Strong background
in cross-functional collaboration within matrixed
environments. - Demonstrated ability to analyze financial data to inform
strategic and tactical decisions. - Track record of identifying
and evaluating new business opportunities. - Experience in multi-complex
hotel or travel industry operations. - Cross-disciplinary exposure
to Marketing, E-commerce, and Finance functions.
At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:
A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Minimum 8+ years in
a revenue-generating or commercial role within hospitality
or travel. - Minimum 3 years of experience leading and managing sales
or commercial teams. - Proven experience presenting strategic plans
to senior executives and stakeholder groups. - Strong background
in cross-functional collaboration within matrixed
environments. - Demonstrated ability to analyze financial data to inform
strategic and tactical decisions. - Track record of identifying
and evaluating new business opportunities. - Experience in multi-complex
hotel or travel industry operations. - Cross-disciplinary exposure
to Marketing, E-commerce, and Finance functions.
Here’s what you’ll
do during a typical day:
- Own commercial strategy
and execution: Develop and implement integrated commercial strategies
across all revenue streams — including Group, Conference, and Events (GCE),
Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance
and market share growth - Maximize revenue and profitability:
Partner with General Managers and Finance to ensure commercial decisions support
revenue goals, optimize cost of sales, and deliver profit and margin
targets - Lead pricing and forecasting strategy: Oversee
revenue management practices, including pricing, rate strategies, demand
forecasting, and business reviews, to optimize revenue across all
segments - Align sales and marketing efforts: Coordinate
on-property and regional sales, marketing, eCommerce, and public relations
activities to support brand positioning and drive demand - Adapt
to market dynamics: Monitor trends, assess competitive landscape,
and adjust commercial strategies to stay ahead in evolving market
conditions - Strengthen stakeholder relationships: Build
trusted relationships with owners, operators, Hilton corporate teams,
and external partners to align goals and create long-term commercial
value - Cultivate a high-performing team: Drive engagement
and retention through performance management, professional development,
and recognition programs
