Wedding Sales Manager - (Pre-Opening) Waldorf Astoria Kuala Lumpur

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You are responsible
for overseeing the planning, organization, and execution of weddings at
the hotel, working closely with clients, vendors, and internal teams to ensure
all aspects of the event run smoothly. As an Wedding Sales
Manager
, you’re not just overseeing the execution of events at
the hotel – you’re spreading the light and warmth of hospitality by delivering
memorable experiences that make the stay for every guest.

At Hilton, our
core values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{29}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Bachelor’s degree in Hospitality, Business, or a related
    field

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{35}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Proven
    experience in event sales within a 5-star luxury hotel or high-end event
    venue

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{41}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Strong
    background in social and corporate event sales with a demonstrated record
    of achieving revenue goals

  • paraid="1785129489" paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{57}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Excellent client relationship management and negotiation
    skills

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{63}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Strategic thinker with strong analytical and commercial
    capabilities

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{69}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Exceptional communication and presentation skills, both written
    and verbal

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{77}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Proficiency in Delphi or other sales management
    systems

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{83}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Fluency
    in English; proficiency in additional languages is considered
    an asset

 

 

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{29}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Bachelor’s degree in Hospitality, Business, or a related
    field

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{35}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Proven
    experience in event sales within a 5-star luxury hotel or high-end event
    venue

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{41}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Strong
    background in social and corporate event sales with a demonstrated record
    of achieving revenue goals

  • paraid="1785129489" paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{57}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Excellent client relationship management and negotiation
    skills

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{63}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Strategic thinker with strong analytical and commercial
    capabilities

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{69}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Exceptional communication and presentation skills, both written
    and verbal

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{77}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Proficiency in Delphi or other sales management
    systems

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{83}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Fluency
    in English; proficiency in additional languages is considered
    an asset

 

 

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{29}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Bachelor’s degree in Hospitality, Business, or a related
    field

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{35}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Proven
    experience in event sales within a 5-star luxury hotel or high-end event
    venue

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{41}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Strong
    background in social and corporate event sales with a demonstrated record
    of achieving revenue goals

  • paraid="1785129489" paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{57}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Excellent client relationship management and negotiation
    skills

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{63}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Strategic thinker with strong analytical and commercial
    capabilities

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{69}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Exceptional communication and presentation skills, both written
    and verbal

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{77}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align:
    baseline;">Proficiency in Delphi or other sales management
    systems

  • paraeid="{77d9c8b3-1f37-42f9-a4be-ea305b456397}{83}"
    style="-webkit-tap-highlight-color: transparent; -webkit-user-drag: none;
    font-kerning: none; margin-bottom: 0cm; margin-right: 0cm; margin-top: 0cm;
    overflow-wrap: break-word; user-select: text; vertical-align: baseline;">Fluency
    in English; proficiency in additional languages is considered
    an asset

 

 

style="font-family: Arial, sans-serif;">The Wedding Sales Manager is responsible
for driving wedding-related revenue by developing and executing sales
strategies, securing new business opportunities, and managing the complete
wedding sales lifecycle from initial enquiry through contract signing and event
handover. This role delivers exceptional client experiences while maximizing
banquet and catering revenue, maintaining Waldorf Astoria's luxury brand
standards, and leading the wedding sales function to achieve commercial
objectives.

Key Responsibilities

style="list-style-type: disc;">
  • style="font-family: Arial, sans-serif;">Develop and implement sales strategies
    to achieve wedding revenue and profitability targets.
  • style="line-height: normal;">Generate new business through proactive prospecting, referrals,
    partnerships, exhibitions, and networking activities.
    style="line-height: normal;">Respond promptly to wedding enquiries and conduct personalized
    venue tours and consultations.
  • style="font-family: Arial, sans-serif;">Build strong relationships
    with prospective couples, wedding planners, corporate partners, and key
    vendors.
  • Prepare customized proposals, quotations, banquet event
    orders, and contracts aligned with client requirements.
  • style="line-height: normal;">Negotiate pricing and contractual terms while protecting hotel
    profitability.
  • style="font-family: Arial, sans-serif;">Manage the complete sales cycle
    from enquiry to contract confirmation and event handover
    to operations.
  • style="font-family: Arial, sans-serif;">Collaborate closely with Banquet
    Operations, Culinary, Front Office, Housekeeping, and Finance to ensure seamless
    event execution.
  • style="font-family: Arial, sans-serif;">Monitor market trends, competitor
    activities, and customer preferences to identify new business
    opportunities.
  • style="font-family: Arial, sans-serif;">Forecast wedding revenue, maintain
    accurate sales pipelines, and prepare management reports.
  • style="line-height: normal;">Ensure all client information and activities are updated in
    the hotel's CRM system.
  • style="font-family: Arial, sans-serif;">Lead, coach, and motivate the wedding
    sales team to achieve departmental KPIs.
  • Maintain the highest
    standards of guest service and resolve client concerns
    professionally.
  • style="font-family: Arial, sans-serif;">Represent the hotel at bridal fairs,
    networking events, and promotional activities.
  • style="line-height: normal;">Ensure compliance with Hilton brand standards, hotel policies,
    and legal requirements.

     

    希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。