Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will lead the sales team
and ensure that the hotel’s revenue targets are met. This role involves
developing and implementing sales strategies, building relationships with key
clients, and overseeing the daily operations of the sales department. As
an Assistant Director of Sales, you’re not just driving revenue
growth across all hotel segments – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.
At Hilton, our core values define what it takes to succeed here
and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- At least 5 years of experience
in managing a hospitality reactive/proactive sales role
preferred - Minimum 5+ years in a revenue-generating or commercial role
within hospitality or travel - Business-level proficiency
in Japanese & English are required - Proven experience
managing and developing high-performing sales or commercial
teams - Skilled in creating and presenting sales strategies to senior
executives and stakeholder groups - Proficient in analyzing departmental
financial data to inform strategic decisions - Demonstrated ability
to identify and capitalize on new business opportunities - Experience
working in matrixed environments across departments - Experience
in multi-complex hotel or travel operations - Technical Proficiency
in hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner
Survey systems) is a plus
At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- At least 5 years of experience
in managing a hospitality reactive/proactive sales role
preferred - Minimum 5+ years in a revenue-generating or commercial role
within hospitality or travel - Business-level proficiency
in Japanese & English are required - Proven experience
managing and developing high-performing sales or commercial
teams - Skilled in creating and presenting sales strategies to senior
executives and stakeholder groups - Proficient in analyzing departmental
financial data to inform strategic decisions - Demonstrated ability
to identify and capitalize on new business opportunities - Experience
working in matrixed environments across departments - Experience
in multi-complex hotel or travel operations - Technical Proficiency
in hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner
Survey systems) is a plus
At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- At least 5 years of experience
in managing a hospitality reactive/proactive sales role
preferred - Minimum 5+ years in a revenue-generating or commercial role
within hospitality or travel - Business-level proficiency
in Japanese & English are required - Proven experience
managing and developing high-performing sales or commercial
teams - Skilled in creating and presenting sales strategies to senior
executives and stakeholder groups - Proficient in analyzing departmental
financial data to inform strategic decisions - Demonstrated ability
to identify and capitalize on new business opportunities - Experience
working in matrixed environments across departments - Experience
in multi-complex hotel or travel operations - Technical Proficiency
in hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner
Survey systems) is a plus
Here’s what you’ll do during a typical
day:
- Shape and execute sales strategy: Develop
and implement revenue-driving sales strategies across group, business transient,
leisure transient, and catering segments, aligned with the hotel’s commercial
goals and strategic plan - Drive revenue performance
and profitability: Contribute to achieving revenue targets
and profitability goals by optimizing pricing, improving business mix,
and guiding forecasting accuracy - Lead business reviews
and planning: Facilitate regular strategy and performance
meetings while contributing to long-range commercial planning through analysis
of performance trends, market shifts, and revenue
opportunities - Ensure commercial alignment:
Collaborate with revenue and marketing leaders to align sales tactics
with pricing, distribution, and promotional strategies, and to support
forecasting and rate strategies - Foster stakeholder
relationships: Engage with Hilton Worldwide Sales, Convention
and Visitors Bureaus (CVBs), third-party travel partners, and key clients
to drive demand, improve conversion, and support high-impact site visits
and pre-convention meetings - Develop data-informed
strategies: Track market and competitor activity to inform
strategy and help maintain competitive positioning in group and transient
segments - Cultivate a high-performing team:
Developing and driving team growth and engagement through performance
management, professional development, and recognition programs
