In Room Dining Manager

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Waldorf Astoria London -
Admiralty Arch is seeking a In Room Dining Manager,
style="color: red;"> to
join the pre-opening team for this highly anticipated new luxury hotel opening
later this year.

 This is a unique opportunity for an experienced luxury
hospitality leader to join the founding team and help shape the guest experience
at this landmark hotel.

Located at the end of The Mall opposite Buckingham Palace, Waldorf
Astoria London – Admiralty Arch will feature 100 elegant rooms and suites
and 17,500 sqft of private residences. The hotel will open with two signature
restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing
together two of the world’s most celebrated Michelin-starred chefs. Guests
will also enjoy a world-class spa, state-of-the-art fitness facilities, and
a collection of grand event spaces, including a ballroom for up to 320
guests.

Waldorf
Astoria Hotels & Resorts is Hilton’s flagship luxury brand, known for its
timeless elegance, iconic properties, and sincerely elevated service
that delivers bespoke, once-in-a-lifetime experiences in the world’s most
sought-after destinations.

 

style="font-size: 10.5pt; line-height: 107%;">WELCOME TO A WORLD
OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK
2026

  Proudly voted by our Team Members

style="line-height: 115%;">A World of Rewards

style="list-style-type: disc;">
  • Complimentary, nourishing meals provided while
    on duty

  • Exceptional development programmes, designed to support and accelerate
    your growth at every stage

  • Opportunities to make a meaningful impact through our
    industry
    lang="EN-GB" style="font-size: 10.5pt; line-height: 115%;">‑ lang="EN-GB" style="font-size: 10.5pt; line-height: 115%;">leading Corporate
    Responsibility initiatives

  • Team Member Travel Programme, offering exclusive discounted stays and 50%
    off food & beverage

  • High street savings through Perks at Work

  • style="line-height: 115%; margin-bottom: 0cm;"> style="font-size: 10.5pt; line-height: 115%;">28 days’ holiday, including bank
    holidays, rising to 33 days with length of service

  • lang="EN-GB" style="font-size: 10.5pt;"> 

    style="font-size: 10.5pt;">We are looking for hospitality professionals who
    are passionate about delivering an exceptional fives star guest experience,
    consistently upholding the worldclass service standards recognised
    by Forbes.

    What It Takes to Make the Stay

    At
    Hilton, our core values define what it takes to succeed here and guide
    the qualities we look for in every team member:

    A passion for spreading
    the light and warmth of Hospitality. Acting
    with Integrity and always doing the right thing. Inspiring
    others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes
    to succeed here and guide the qualities we look for in every team
    member:

    A passion for spreading the light and warmth
    of Hospitality. Acting with Integrity
    and always doing the right thing. Inspiring others through
    Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

    Here's what you'll do during a typical
    day:


    As
    In Room Dining Manager, you will lead the In
    Room
    Dining operation, delivering a refined, seamless dining experience for Guests
    and Members while optimising sales performance, developing talent,
    and maintaining rigorous cost control.

    style="font-size: 10.5pt;">In this role, you will oversee all aspects of Room
    Service operations, ensuring exceptional service execution, brand alignment,
    and commercial effectiveness. Your responsibilities will include performing
    the following to the highest luxury hospitality standards:

    style="list-style-type: disc; padding-left: 48px;">
  • style="font-size: 10.5pt;">Provide clear, inspiring leadership to the Room
    Service team, driving operational excellence and supporting individual
    professional growth
  • Ensure full compliance with all brand standards, service
    protocols, and quality expectations
  • style="font-size: 10.5pt; line-height: 107%;">Monitor and evaluate guest
    satisfaction, implementing continuous improvement initiatives to enhance
    the in
    lang="EN-GB" style="font-size: 10.5pt; line-height: 107%;">‑ lang="EN-GB" style="font-size: 10.5pt; line-height: 107%;">room dining
    experience
  • Stay attuned to culinary and service trends, proactively
    contributing ideas to elevate the range, presentation, and quality of Food &
    Beverage offerings
  • Drive revenue optimisation while maintaining disciplined
    cost control and identifying opportunities for efficiency
  • lang="EN-GB" style="font-size: 10.5pt; line-height: 107%;">Develop and manage
    achievable budgets, forecasts, and short and longterm departmental objectives
  • style="font-size: 10.5pt; line-height: 107%;">Partner closely with the Learning
    & Development team to ensure structured, ongoing training through
    comprehensive training calendars
  • style="font-size: 10.5pt; line-height: 107%;">Maintain a robust internal control
    environment, ensuring full compliance with hotel and company policies
    and procedures

     

  • style="font-size: 10.5pt;">What are we looking
    for?

     

    A
    In Room Dining Manager within Hilton brands leads with service excellence,
    commercial awareness, and a guest
    first
    mindset, collaborating seamlessly with teams across the hotel. To succeed
    in this role, you will demonstrate:

    • Proven
      experience in a similar in
      room
      dining or Food & Beverage leadership role
    • style="font-size: 10.5pt; line-height: 107%;">Strong people management
      and leadership capabilities
    • Effective negotiation and influencing
      skills
    • A positive, composed, and solutionfocused attitude
    • style="font-size: 10.5pt; line-height: 107%;">Excellent verbal and written
      communication skills
    • Ability to perform consistently under pressure in a dynamic
      environment
    • Impeccable grooming standards aligned with luxury brand
      expectations

       

    style="font-size: 10.5pt;">It would be advantageous in this position for you
    to demonstrate the following capabilities and distinctions:

    style="list-style-type: disc; padding-left: 48px;">
  • style="font-size: 10.5pt;">Previous experience within the hospitality
    industry
  • Experience managing payroll, budgeting, and forecasting
    processes
  • Strong commercial awareness and industry
    knowledge
  • 希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。