Sales Manager (MICE) - Conrad Singapore Marina Bay

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will manage designated
corporate accounts, develop and solicit new business, drive total hotel revenue
from rooms, catering, and F&B outlets, address business needs, explore new
opportunities, and expand existing business through promotional efforts
and sales channels. As a Sales Manager (MICE), you’re
not just generating and managing group sales – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Minimum 3 years' experience
  in a similar role within the hospitality industry.
• Degree
  in Hospitality, Business, or a related discipline.
• Demonstrated ability
  to motivate and inspire team members.
• An innovative self-starter
  with confidence, resilience, and a proactive approach
  to problem-solving.
• Accountable and proactive in identifying
  opportunities and implementing improvements to enhance
  performance.
• Demonstrates professionalism, sincerity, and inclusiveness
  in building positive working relationships.
• Passionate about delivering
  exceptional guest experiences.
• Excellent written and spoken English
  communication skills to effectively communicate with guests, colleagues,
  and stakeholders.
• Strong presentation and communication
  skills.
• Good interpersonal, organisational, and planning
  skills.
• Able to work collaboratively with diverse stakeholders
  to achieve business objectives.
• Demonstrates a strong sense
  of ownership, urgency, and discipline to ensure tasks are completed accurately
  and on time.

How We’ll Help
You Thrive

At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments.

When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including*:

Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel program

Health &
welfare benefits – From checkups to dental cleanings to new glasses, we offer
a variety of health plans that keep you covered

*Benefits availability
may vary depending on Team Member’s location as well as terms and conditions
of employment and are subject to the terms and conditions of each specific
program/plan.

 

At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

In addition,
this role requires the following minimum qualifications:

• Minimum 3
  years' experience in a similar role within the hospitality
  industry.
• Degree in Hospitality, Business, or a related
  discipline.
• Demonstrated ability to motivate and inspire team
  members.
• An innovative self-starter with confidence, resilience, and
  a proactive approach to problem-solving.
• Accountable and proactive
  in identifying opportunities and implementing improvements to enhance
  performance.
• Demonstrates professionalism, sincerity, and inclusiveness
  in building positive working relationships.
• Passionate about delivering
  exceptional guest experiences.
• Excellent written and spoken English
  communication skills to effectively communicate with guests, colleagues,
  and stakeholders.
• Strong presentation and communication
  skills.
• Good interpersonal, organisational, and planning
  skills.
• Able to work collaboratively with diverse stakeholders
  to achieve business objectives.
• Demonstrates a strong sense
  of ownership, urgency, and discipline to ensure tasks are completed accurately
  and on time.

How We’ll Help
You Thrive

At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments. When you join Hilton, our exceptional care
extends to you with unmatched perks and benefits, including*:

Incredible
travel perks – Enjoy 110 nights of deeply discounted travel, with room rates
as low as $40 USD/night at our world-class hotels through our Go Hilton travel
program

Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered

*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.

 

At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:

A passion for spreading
the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Minimum 3 years' experience
  in a similar role within the hospitality industry.
• Degree
  in Hospitality, Business, or a related discipline.
• Demonstrated ability
  to motivate and inspire team members.
• An innovative self-starter
  with confidence, resilience, and a proactive approach
  to problem-solving.
• Accountable and proactive in identifying
  opportunities and implementing improvements to enhance
  performance.
• Demonstrates professionalism, sincerity, and inclusiveness
  in building positive working relationships.
• Passionate about delivering
  exceptional guest experiences.
• Excellent written and spoken English
  communication skills to effectively communicate with guests, colleagues,
  and stakeholders.
• Strong presentation and communication
  skills.
• Good interpersonal, organisational, and planning
  skills.
• Able to work collaboratively with diverse stakeholders
  to achieve business objectives.
• Demonstrates a strong sense
  of ownership, urgency, and discipline to ensure tasks are completed accurately
  and on time.

How We’ll Help
You Thrive

At Hilton, the hospitality we’re known for doesn’t end
with our guests. We proudly invest in our Team Members’ wellbeing, supporting
you through all of life’s moments. When you join Hilton, our exceptional care
extends to you with unmatched perks and benefits, including*:

Incredible
travel perks – Enjoy 110 nights of deeply discounted travel, with room rates
as low as $40 USD/night at our world-class hotels through our Go Hilton travel
program

Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered

*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific
program/plan.

 

Here’s what you’ll do during a typical
day:

• Drive overall group revenue growth in Group Room revenue
  and Catering revenue to meet Hotels’ sales targets and achieve individual’s
  Sales Incentive Plan.
• Ensure strategic sales activations and follow ups
  to support new business conversions and increase share of wallet from existing
  accounts.
• Conduct in-person sales visits, presentations (including
  virtual) and when appropriate, represent Hotel at industry tradeshows
  and events. 
• Conduct site inspections and business entertainment
  to support new business/ account acquisition.
• Collaborate with
  the revenue and business support teams to support business conversions
  to optimize pricing strategies and maximize profitability.
• Collaborate
  with Hilton Worldwide Sales offices, third party intermediaries (including DMCs
  and PCOs) and on-property proactive sales team to accelerate business
  conversions. 
• Drive revenue and customer loyalty through the Hilton
  Honors enrollment program.
• Coordinate closely with hotel operations
  teams to deliver exceptional guest experience.  
• Maintain
  an accurate, up-to-date database of business and follow up
  activities.
• Respond to all RFPs and guests’ enquiries in a timely
  and accurate manner.
• Qualify business opportunities, prepare and submit
  customized proposals in a timely manner and follow up
  closely.
• Contribute and participate in hotel-organised sales activities
  and company-led sales initiatives.
• Uphold strong brand standards,
  support internal quality audits, and execute any other duties required
  to improve business performance.
• The Management reserves the right
  to make changes to this job description at its sole discretion and without
  advance notice.