What will it be like to join the Hilton Sydney
team?
Hilton is the leading global hospitality company, spanning
the lodging sector from luxurious full-service hotels and resorts
to extended-stay suites and mid-priced hotels. We are committed to an equitable
and inclusive workforce and environment where Team Members can be their
authentic selves with opportunity for all to learn, grow, succeed and thrive.
Joining this award-winning Great Place to Work culture
means:
- Laundered uniform provided.
- Exceptional workplace
culture and Australia #1 Best Workplace (large) 2026. - Discounted
memberships with Fitness First and Bupa. - Bonus Annual Leave days after 2
years. - Unwavering focus on creating an inclusive environment offers
growth opportunities, is driven by purpose, and allows team members to bring
their best, most authentic selves to work. - 110 exceptionally discounted
travel nights per year for you, your friends or family to enjoy at any of our
9000+ hotels located in 141 countries and territories around
the world. - Food & Beverage discounts so you don’t just stay when
you travel but also enjoy dining experiences. - Access to Hilton’s Thrive
Mental Wellness Hub and Intellect App. - Flexibility so you can Thrive
and make space for what matters most. - Hilton Sydney pays above
the HIGA
What are we looking for?
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Must possess a current and valid NSW
Responsible Service of Alcohol (RSA) Competency Card.Previous work
experience in Hospitality or Customer Service is desirable.Previous
food hygiene experience is desirable.Completed tertiary qualifications
in Hospitality Management are desirable.Electronic Ordering Systems
experience is desirable.Cash handling Experience
is desirable.A high level of interpersonal skills in both oral
and written communication.Time management and ability to follow
directions.Good communication skills.Committed to delivering
a high level of customer service.Excellent grooming
standards.Able to work on a rotating roster, both day and night shifts
involving late starts and early finishes.Must have valid Australian
working rights (minimum 6 months).What are we looking
for?
- Must possess a current
and valid NSW Responsible Service of Alcohol (RSA) Competency
Card. - Previous work experience in Hospitality or Customer Service
is desirable. - Previous food hygiene experience
is desirable. - Completed tertiary qualifications in Hospitality
Management are desirable. - Electronic Ordering Systems experience
is desirable. - Cash handling Experience is desirable.
- A high
level of interpersonal skills in both oral and written
communication. - Time management and ability to follow
directions. - Good communication skills.
- Committed to delivering
a high level of customer service. - Excellent grooming
standards. - Able to work on a rotating roster, both day and night shifts
involving late starts and early finishes. - Must have valid Australian
working rights (minimum 6 months).
What are we looking
for?
- Must possess a current
and valid NSW Responsible Service of Alcohol (RSA) Competency
Card. - Previous work experience in Hospitality or Customer Service
is desirable. - Previous food hygiene experience
is desirable. - Completed tertiary qualifications in Hospitality
Management are desirable. - Electronic Ordering Systems experience
is desirable. - Cash handling Experience is desirable.
- A high
level of interpersonal skills in both oral and written
communication. - Time management and ability to follow
directions. - Good communication skills.
- Committed to delivering
a high level of customer service. - Excellent grooming
standards. - Able to work on a rotating roster, both day and night shifts
involving late starts and early finishes. - Must have valid Australian
working rights (minimum 6 months).
What will a day on
the job be like?
No two days are the same, in this role you’ll
be directly impacting the guest experience, working closely with an experienced
team, and delivering Food and Beverage service. You would be working alongside
a multiskilled team within Food & Beverage department.
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Creating exceptional guest experiences in all
interactions with our guests. Ensuring all guests receive a friendly, warm
welcome, prompt attention along with quick, efficient service.Set up
and maintain all service areas & stations with sufficient mise en place
for the length of service.Ensure orders are promptly collected from
the kitchen when ready and carried to the guests
appropriately.Undertaking general waiting duties for food or beverages
or both, including cleaning tables.Taking reservations, greeting
and seating guests.Demonstrate exemplary menu & product knowledge
and be familiar with all items on menus available.Demonstrate
responsible service of alcohol to all patrons at all times.Exhibit
exemplary personal behaviour, appearance, and attitude.Ensure tables
and chairs are correctly positioned for each seating and that all chairs, seats,
and floor are spotlessly clean before the arrival of each guest and to
be maintained during service.
