Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You are responsible
for planning, organizing, and executing events at the hotel. This role involves
coordinating with clients, vendors, and internal teams to ensure all event
details are managed efficiently and effectively. As an Senior Event
Manager, you’re not just supporting event delivery – you’re spreading
the light and warmth of hospitality by delivering memorable experiences
that make the stay for every guest.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma or degree
in Hospitality, Events Management, or related field. - 1–3 years in event
planning or coordination, preferably in a hotel or hospitality environment.
- Proven ability to plan, organize, and execute events of varying scales.
- Strong focus on guest satisfaction and client relationship management.
- Excellent verbal and written communication; confident in liaising
with clients, vendors, and internal teams. - Basic understanding
of budgeting and cost control for events. - Experience coordinating
with external suppliers and service providers. - Familiarity with event
promotion and basic marketing principles. - Highly organized with
the ability to manage multiple tasks and deadlines. - Comfortable using
event and hotel management systems (e.g., Delphi, OnQ, Salesforce).
- Collaborative mindset with the ability to work cross-functionally.
- Willingness to work evenings, weekends, and holidays as required
by event schedules.
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma or degree
in Hospitality, Events Management, or related field. - 1–3 years in event
planning or coordination, preferably in a hotel or hospitality environment.
- Proven ability to plan, organize, and execute events of varying scales.
- Strong focus on guest satisfaction and client relationship management.
- Excellent verbal and written communication; confident in liaising
with clients, vendors, and internal teams. - Basic understanding
of budgeting and cost control for events. - Experience coordinating
with external suppliers and service providers. - Familiarity with event
promotion and basic marketing principles. - Highly organized with
the ability to manage multiple tasks and deadlines. - Comfortable using
event and hotel management systems (e.g., Delphi, OnQ, Salesforce).
- Collaborative mindset with the ability to work cross-functionally.
- Willingness to work evenings, weekends, and holidays as required
by event schedules.
At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma or degree
in Hospitality, Events Management, or related field. - 1–3 years in event
planning or coordination, preferably in a hotel or hospitality environment.
- Proven ability to plan, organize, and execute events of varying scales.
- Strong focus on guest satisfaction and client relationship management.
- Excellent verbal and written communication; confident in liaising
with clients, vendors, and internal teams. - Basic understanding
of budgeting and cost control for events. - Experience coordinating
with external suppliers and service providers. - Familiarity with event
promotion and basic marketing principles. - Highly organized with
the ability to manage multiple tasks and deadlines. - Comfortable using
event and hotel management systems (e.g., Delphi, OnQ, Salesforce).
- Collaborative mindset with the ability to work cross-functionally.
- Willingness to work evenings, weekends, and holidays as required
by event schedules.
Here’s what you’ll do during a typical day:
- Support event communications: Draft client correspondences,
Banquet Event Orders (BEOs), convention resumes, and internal memos, on behalf
of the event services team and hotel leadership - Maintain accurate
event data: Input, update, and proofread event and guest details
in the computerized function book (FDC) and order guest room rate cards
- Prepare client kits: Maintain and distribute
meeting/convention orientation details for client introductory kits
- Compile meeting files: Create and organize Meetings &
Conventions binders by gathering key details from sales files and ensuring all
event information is accurately compiled and accessible - Provide
administrative support: Answer phones, manage email inbox, process
incoming and outgoing mail, route correspondence as needed, and perform other
general office duties - Technical Proficiency: Comfortable
using hotel management software (e.g., Delphi, Salesforce, OnQ, Market Planner
Survey systems).
