Group, Conference and Events Sales Executive

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Group, Conference
and Events (GCE) Sales Executive, you’re not just driving revenue
by securing GCE bookings – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make the Stay

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity and always doing the right
thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

• Convert leads into bookings: Respond to
  and convert incoming group and event enquiries to meet sales targets
  and maximize revenue
• Drive upselling and conversion:
  Identify opportunities to upsell services and increase conversion rates through
  consistent, high-quality sales tactics
• Optimize event
  scheduling: Manage the events calendar to support optimal yield
  and space utilization
• Build strong client
  relationships: Engage with customers to understand their needs, foster
  loyalty, and generate repeat and expanded business
• Lead
  impactful site visits: Arrange and conduct hotel show rounds
  to showcase spaces and services in alignment with client
  expectations
• Support seamless event execution: Ensure
  accurate administration and smooth handover of booked events for successful
  on-property delivery
• Support hotel promotions:
  Participate in promotional activities to increase visibility and drive GCE
  business

What are we looking for?
 

A
Groups, Conference, and Events (GCE) Sales Executive serving Hilton brands
is always working on behalf of our Guests and working with other Team Members.
To successfully fill this role, you should maintain the attitude, behaviours,
skills, and values that follow:

• Good organisational
  and administration skills
• Positive attitude and good communication
  skills
• Commitment to delivering a high level of customer
  service
• Confident telephone manner
• High level of
  IT skills
• Excellent grooming standards
• Demonstrated previous
  experience working in a Sales environment

It would
be advantageous in this position for you to demonstrate the following
capabilities and distinctions:

Knowledge of the hotel property management
systems
Demonstrated previous experience working in the Conference and Events
function
Qualification, degree, or certification in a relevant field