Groups, Conference, and Events Sales Manager

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Group, Conference
and Events (GCE) Sales Manager, you’re not just driving revenue by leading
strategic GCE sales efforts – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make the Stay

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity and always doing the right
thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Responsibilities

Here's what you'll do during
a typical day:

• Drive GCE
  revenue: Manage a portfolio of high-value Groups, Meetings
  and Events enquiries with a focus on achieving and exceeding conversion
  targets
• Optimize business performance: Drive
  incremental revenue through strategic sales techniques, solution-based selling,
  and effective negotiation. Maximize profitability while maintaining strong
  client relationships and Hilton brand standards.
• Lead sales
  strategy execution: Execute and adapt to evolving GME sales
  strategies, ensuring alignment with hotel and regional commercial
  priorities.
• Stay ahead of the competition: Monitor
  market trends, competitor activity, and customer demand to identify
  opportunities for business growth. Partner closely with Revenue Management,
  Commercial, and Operations teams to develop winning sales
  strategies.
• Ensure process accuracy: Conduct
  regular spot checks on bookings to support audit readiness and high-quality
  execution across systems and procedures
• Promote
  the hotel: Organize and participate in promotional activities
  to increase visibility and drive GCE business
• Client
  Relationship Management: Act as a trusted advisor throughout
  the sales process, providing expert guidance and recommendations, Build strong
  relationships with corporate clients, agencies, event organizers, and key
  decision-makers.
  
  Understand each client's unique objectives and deliver tailored solutions
  that exceed expectations. 

Skills &
Experience 

• Proven success in Groups, Meetings &
  Events sales or hotel sales within a large-scale hospitality environment
  or similar.
• Demonstrated ability to manage and convert high-value
  enquiries.
• Strong commercial awareness and strategic thinking
  capability.
• Exceptional negotiation and influencing
  skills.
• Experience creating bespoke client proposals
  and presentations.
• Outstanding communication and relationship-building
  abilities.
• Excellent presentation and site inspection
  skills.
• Ability to thrive in a fast-paced environment and adapt
  to changing business priorities.
• Strong organisational skills
  and attention to detail.
• Proficiency in sales systems, CRM platforms,
  and Microsoft Office applications.