In-Room Dining Order Taker - Waldorf Astoria New York

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, New York
Job Description

After undergoing a transformative restoration,  href="https://www.hilton.com/en/hotels/nycwawa-waldorf-astoria-new-york/"
target="_blank">Waldorf Astoria New
York
 is set to reignite its magnetic
allure.  href="https://www.hilton.com/en/hotels/nycwawa-waldorf-astoria-new-york/"
target="_blank">Waldorf Astoria New
York
 is seeking an In-Room
Dining Order Taker
 to unveil a new era of luxury which embodies
the spirit of New York City.

 

With a fresh, modern expression
of its rich, authentic legacy, Waldorf Astoria New York provides guests
the exceptional environment and the personalized attention of True Waldorf
Service that creates unforgettable experiences for discerning travelers with 375
rooms, 375 Private Residences, 40,000 square feet of event space, holistic spa
and wellness programming, and a celebrity chef partnership. In landmark
destinations around the world, Waldorf Astoria Hotels & Resorts reflect
the culture and history of their extraordinary
locations. 

 

At Waldorf Astoria, we create unforgettable
experiences for our guests, meaningful opportunities for our Team Members, and
a positive impact in our community. 

 

Want
to learn more?
 
target="_blank">Hotel Website href="https://www.instagram.com/waldorfnyc/"
target="_blank">Instagram,  href="https://www.facebook.com/TheWaldorf" target="_blank">Facebook href="https://www.youtube.com/@waldorfastorianewyork" target="_blank">,
YouTube 

href="https://www.hilton.com/en/hotels/nycwawa-waldorf-astoria-new-york/"
target="_blank">The Waldorf Astoria New York 

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  • Union
    Position:
     This position is part of the Local 6 Union
    which requires complete
    open availability
    . We are
    not able to accommodate
    schedule restrictions and full-time hours
    are not guaranteed. Hours
    and schedule are based on seniority and business needs and may
    be minimal at times until seniority is established. You must be comfortable with a schedule and hours
    that may vary from week
    to week. 
  •  

    Exceptional Hospitality Starts
    with You

    Picture yourself brightening someone’s day. When
    you join our Hotels team, that’s exactly what you’ll do every time you come
    to work! As an In-Room Dining Order Taker, you’re not just
    processing in-room dining orders – you’re spreading the light and warmth
    of hospitality by delivering memorable experiences that make the stay for every
    guest.

    What It Takes to Make the Stay

    At Hilton, our core
    values define what it takes to succeed here and guide the qualities we look
    for in every team member:

    A passion for spreading the light and warmth
    of Hospitality.

    Acting with Integrity and always doing the right thing. Inspiring others
    through Leadership. A belief that Teamwork drives the best
    outcomes. A sense of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment, knowing it
    can make a lasting impact.

      What It Takes to Make
      the Stay

      At Hilton, our core values define what it takes to succeed
      here and guide the qualities we look for in every team member:

      A passion
      for spreading the light and warmth of Hospitality.

      Acting with Integrity and always doing the right thing. Inspiring others
      through Leadership. A belief that Teamwork drives the best
      outcomes. A sense of Ownership and accountability. And a focus on
      the Now, bringing urgency and discipline to every moment, knowing it
      can make a lasting impact.

        What It Takes to Make
        the Stay

        At Hilton, our core values define what it takes to succeed
        here and guide the qualities we look for in every team member:

        A passion
        for spreading the light and warmth of Hospitality.

        Acting with Integrity and always doing the right thing. Inspiring others
        through Leadership. A belief that Teamwork drives the best
        outcomes. A sense of Ownership and accountability. And a focus on
        the Now, bringing urgency and discipline to every moment, knowing it
        can make a lasting impact.

          Here's what you'll do during a typical
          day:

          • Delight our guests: Bring an upbeat and friendly attitude
            to all guest interactions and proactively look for ways to make their experience
            special
          • Answer calls promptly: Respond to Room Service telephones
            and guest requests in a friendly, timely, and efficient manner
          • Take
            orders with care:
            Capture food and beverage orders and input them into
            the point-of-sale system without errors – attention to detail
            is key!
          • Master the menu: Learn the details of all menu items,
            promotions, and specials so you can help guests and answer their questions
            with confidence
          • Upsell Offerings: Suggest and promote food
            and beverage items such as sides, desserts, drinks, and special
            promotions
          • Process payments with accuracy: Reconcile checks,
            including verifying check totals and gratuity disbursement, and handle cash
            according to accounting guidelines
          希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。