Director, Focused Service & All Suites Brand Management - Asia Pacific (APACx)

Negotiable
Experience
5-10 years
Job Type
Full Time
Location
Singapore, Singapore
Job Description

The Hilton portfolio
of hotels is comprised of 27 industry leading and world-class brands, spanning
more than 125 countries and territories.

In addition to our flagship brand, Hilton Hotels & Resorts, the portfolio
of brands includes Waldorf Astoria, LXR, Conrad, NoMad, Signia, Canopy, Curio
Collection, Graduate, DoubleTree, Tapestry Collection, Embassy Suites, Tempo,
Motto, Hilton Garden Inn, Hampton, Tru, Spark, Homewood Suites, Home2 Suites,
LivSmart Studios, Hilton Club, Hilton Grand Vacations Club, and Hilton Vacation
Club. In Asia Pacific, the company has over 1,300 trading and over 1,000
pipeline hotels. A dedicated team of industry experts in the domains
of hospitality, brand management, innovation, food and beverage, wellness, owner
relations, and more, lead our Brands organization with the steadfast goal
of strengthening and growing the Hilton portfolio.

Across the region, Hilton’s Focused Service &
All Suites Brands play an important role in expanding Hilton’s reach, creating
compelling guest experiences at attractive price points, and offering owners
scalable, efficient business models backed by Hilton’s commercial engine
and global enterprise platform. Currently, our brands in APAC include Tempo
by Hilton, Hilton Garden Inn, Hampton by Hilton, Tru by Hilton, Spark by Hilton,
and Home2Suites by Hilton.

Reporting to the Regional Head, Focused Service & All Suites
Brands – APAC, this role will help shape the growth, positioning,
and competitiveness of Hilton’s Focused Service & All Suites portfolio
across Asia Pacific excluding China (APACx). The Director will develop
and implement strategy across the category, translating brand ambition into
scalable owner propositions, regionally relevant guest experiences,
and pragmatic brand initiatives that support growth.

This role requires someone who can move fluidly between brand strategy, owner
economics, guest experience, development support, and portfolio-level problem
solving, and who is comfortable using data, benchmarking, and structured
thinking to turn ambiguity into actionable recommendations.

style="margin-right: 0.8pt; text-align: justify;"> style="font-size: 10.5pt;">WHY YOU’LL BE A GREAT
FIT

You have these minimum qualifications:

style="list-style-type: disc;">
  • style="text-align: justify;">BA/BS/Bachelor’s degree.

  • class="ortl-align-justify">

    5 to 7 years’
    experience in brand management or strategy consulting in hospitality or
    a related field.

  • Excellent verbal and written communication and presentation
    skills.

  • Strategic and structured thinker with the ability to bring clarity
    to ambiguity, synthesize different inputs, and translate broad brand questions
    into practical recommendations and action plans.

  • class="ortl-align-justify">

    Strong commercial
    and analytical acumen, with the ability to interpret data, conduct benchmarking
    and market analysis, and evaluate trade-offs through both a guest and owner
    lens.

  • Strong instinct for brand positioning and owner proposition
    development, with the ability to connect guest needs, market dynamics, prototype
    and product choices, and commercial logic into a compelling brand
    strategy.

  • Comfortable moving between high-level strategic framing and practical
    execution, whether shaping a recommendation, supporting a development pitch,
    or helping refine a prototype, standard, or program.

  • class="ortl-align-justify">

    Ability to develop
    clear, persuasive materials and to represent the brands with confidence
    to senior leaders, owners, and hotel teams.

    class="ortl-align-justify">

    Strong stakeholder
    management and influencing skills, with the judgment and credibility to work
    effectively across a highly matrixed regional and global
    organization.

  • Ability to lead brand sessions, calls, and forums in a way that builds
    alignment, creates enthusiasm, and inspires confidence among hotel leaders
    and other stakeholders.

  • style="text-align: justify;">Proactive and resourceful, with a willingness
    to take ownership, solve problems independently, and keep moving work forward
    in a fast-paced environment.

  • style="text-align: justify;">Highly organized, with strong project management
    and prioritization skills and the ability to manage multiple workstreams
    at once.

  • Passion for hospitality and brand-building, with a genuine interest
    in growing a long-term career in the hotel industry.

  • class="ortl-align-justify">

    High degree
    of professionalism, discretion, and comfort handling sensitive
    information.

  • Excellent Microsoft Word, PowerPoint, and Excel (PivotTable)
    skills.

  • Ability to travel domestically and globally as required, approximately
    50%.

  • It
    would be useful if you have
    :

      class="ortl-align-justify">

      Additional regional language.

    WHY YOU’LL BE A GREAT FIT

    style="margin-right: 0.8pt; text-align: justify;">You have these minimum
    qualifications
    :

      class="ortl-align-justify">

      BA/BS/Bachelor’s
      degree.

    • 5
      to 7 years’ experience in brand management or strategy consulting in hospitality
      or a related field.

    • Excellent verbal and written communication and presentation
      skills.

    • Strategic and structured thinker with the ability to bring clarity
      to ambiguity, synthesize different inputs, and translate broad brand questions
      into practical recommendations and action plans.

    • class="ortl-align-justify">

      Strong commercial
      and analytical acumen, with the ability to interpret data, conduct benchmarking
      and market analysis, and evaluate trade-offs through both a guest and owner
      lens.

    • Strong instinct for brand positioning and owner proposition
      development, with the ability to connect guest needs, market dynamics, prototype
      and product choices, and commercial logic into a compelling brand
      strategy.

    • Comfortable moving between high-level strategic framing and practical
      execution, whether shaping a recommendation, supporting a development pitch,
      or helping refine a prototype, standard, or program.

    • class="ortl-align-justify">

      Ability to develop
      clear, persuasive materials and to represent the brands with confidence
      to senior leaders, owners, and hotel teams.

      class="ortl-align-justify">

      Strong stakeholder
      management and influencing skills, with the judgment and credibility to work
      effectively across a highly matrixed regional and global
      organization.

    • Ability to lead brand sessions, calls, and forums in a way that builds
      alignment, creates enthusiasm, and inspires confidence among hotel leaders
      and other stakeholders.

    • style="text-align: justify;">Proactive and resourceful, with a willingness
      to take ownership, solve problems independently, and keep moving work forward
      in a fast-paced environment.

    • style="text-align: justify;">Highly organized, with strong project management
      and prioritization skills and the ability to manage multiple workstreams
      at once.

    • Passion for hospitality and brand-building, with a genuine interest
      in growing a long-term career in the hotel industry.

    • class="ortl-align-justify">

      High degree
      of professionalism, discretion, and comfort handling sensitive
      information.

    • Excellent Microsoft Word, PowerPoint, and Excel (PivotTable)
      skills.

    • Ability to travel domestically and globally as required, approximately
      50%.

    It
    would be useful if you have
    :

      class="ortl-align-justify">

      Additional regional language.

    WHY YOU’LL BE A GREAT FIT

    style="margin-right: 0.8pt; text-align: justify;">You have these minimum
    qualifications
    :

      class="ortl-align-justify">

      BA/BS/Bachelor’s
      degree.

    • 5
      to 7 years’ experience in brand management or strategy consulting in hospitality
      or a related field.

    • Excellent verbal and written communication and presentation
      skills.

    • Strategic and structured thinker with the ability to bring clarity
      to ambiguity, synthesize different inputs, and translate broad brand questions
      into practical recommendations and action plans.

    • class="ortl-align-justify">

      Strong commercial
      and analytical acumen, with the ability to interpret data, conduct benchmarking
      and market analysis, and evaluate trade-offs through both a guest and owner
      lens.

    • Strong instinct for brand positioning and owner proposition
      development, with the ability to connect guest needs, market dynamics, prototype
      and product choices, and commercial logic into a compelling brand
      strategy.

    • Comfortable moving between high-level strategic framing and practical
      execution, whether shaping a recommendation, supporting a development pitch,
      or helping refine a prototype, standard, or program.

    • class="ortl-align-justify">

      Ability to develop
      clear, persuasive materials and to represent the brands with confidence
      to senior leaders, owners, and hotel teams.

      class="ortl-align-justify">

      Strong stakeholder
      management and influencing skills, with the judgment and credibility to work
      effectively across a highly matrixed regional and global
      organization.

    • Ability to lead brand sessions, calls, and forums in a way that builds
      alignment, creates enthusiasm, and inspires confidence among hotel leaders
      and other stakeholders.

    • style="text-align: justify;">Proactive and resourceful, with a willingness
      to take ownership, solve problems independently, and keep moving work forward
      in a fast-paced environment.

    • style="text-align: justify;">Highly organized, with strong project management
      and prioritization skills and the ability to manage multiple workstreams
      at once.

    • Passion for hospitality and brand-building, with a genuine interest
      in growing a long-term career in the hotel industry.

    • class="ortl-align-justify">

      High degree
      of professionalism, discretion, and comfort handling sensitive
      information.

    • Excellent Microsoft Word, PowerPoint, and Excel (PivotTable)
      skills.

    • Ability to travel domestically and globally as required, approximately
      50%.

    It
    would be useful if you have
    :

      class="ortl-align-justify">

      Additional regional language.

    HOW YOU WILL MAKE AN IMPACT

    style="margin-right: 0.8pt; text-align: justify;">Your role is important,
    and below are some of the fundamental job duties that make your work
    unique.

    Shaping Brand
    Strategy and Owner & Guest Propositions

    • Shape
      the role, positioning, and growth priorities of Hilton's Focused Service &
      All Suites brands across APACx, including where each brand should win
      by market.

    • Define compelling owner and guest propositions for each brand,
      translating brand positioning into clear investment, operating, commercial,
      and guest experience logic.

    • style="text-align: justify;">Lead competitive analysis across the focused
      service & extended stay landscape in APACx, including brand positioning,
      product and prototype approaches, owner value propositions, operating models,
      and whitespace opportunities to identify implications for Hilton's portfolio
      strategy and growth priorities.

    • style="text-align: justify;">Address key brand questions including prototype
      direction, conversion friendliness, F&B and meeting space positioning,
      and the level of flexibility or standardization needed to support growth without
      diluting brand integrity.

    • style="text-align: justify;">Conduct benchmarking, market analysis,
      and cost-benefit evaluation of brand standards, programs, and product decisions
      to support pragmatic, commercially grounded decision-making.

    • class="ortl-align-justify">

      Create professional
      owner-facing narratives and materials that clearly articulate why each brand
      matters, where it fits, and how it creates value for owners and guests
      in APACx.

     Executing for Results

    • Deliver
      competitive, locally relevant offerings for owners and guests alike.

    • class="ortl-align-justify">

      Drive brand growth
      activities with cross-functional partners, including research, prototype
      and design development or optimization, F&B programming, and brand
      personality localization.

    • style="text-align: justify;">Lead, manage, and assist with enterprise and brand
      initiatives to enhance the on-property guest experience while driving
      owner-friendly economics.

    • style="text-align: justify;">Develop and maintain guides for brand programs
      and initiatives for successful implementation by hotel teams. 

    • class="ortl-align-justify">

      Conduct cost-benefit
      analysis for brand standards and programs to ensure they drive guest experience
      and positive owner returns.

    • style="text-align: justify;">Work closely with the Development team to ensure
      a pragmatic approach to new deals while balancing a growth mindset
      with long-term brand equity and support with presentations
      and pitches.

    • Work closely with Communications team on brand launches, media fam
      trips, press releases, and brand promotional content.

    • class="ortl-align-justify">

      Create and maintain
      impactful regional brand storytelling materials for diverse audiences including
      prospective and current owners, General Managers, internal audiences, media,
      etc.

    • Monitor holistic brand health and liaise across the enterprise
      to develop strategies and tactics for trending portfolio
      opportunities.

     Driving Cross-Functional Alignment and Influence

    style="list-style-type: disc;">
  • style="text-align: justify;">Build strong working relationships across a highly
    matrixed regional and global organization.

  • class="ortl-align-justify">

    Partner effectively
    across Development, Operations, AD&C, Commercial, and Communications to move
    initiatives forward and ensure brand decisions are both commercially grounded
    and operationally practical.

  • style="text-align: justify;">Use influence, judgment, and credibility to align
    stakeholders around brand priorities, growth opportunities, and key trade-off
    decisions.

  • Lead brand sessions and calls with confidence and clarity, using
    them to inspire hotel leaders, build alignment around brand priorities,
    and create enthusiasm for the portfolio.

  • class="ortl-align-justify">

    Be comfortable moving
    between strategic framing and practical detail, whether supporting a strategic
    recommendation, a development pitch, or helping evaluate the trade-offs of
    a prototype or brand-standard decision.

    希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。