Director of Rooms - Conrad Indianapolis

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Indianapolis
Job Description

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As a Rooms Division
Director
, you’re not just providing strategic leadership and direction
for the hotel’s rooms division operations – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        • Lead rooms division operations: Direct all aspects of
          the Rooms Division, including front office, housekeeping, and guest
          services
        • Shape service excellence strategy: Monitor guest service
          trends, assess overall satisfaction, and direct improvements to enhance
          the guest experience and drive long-term service quality
        • Manage
          budgets and resources:
          Oversee financial planning, cost control, inventory
          management, and systems usage to support operational goals
        • Support
          cross-functional initiatives:
          Collaborate with sales, marketing, and other
          departments to coordinate site visits, special requests, and promotional
          efforts
        • Cultivate a high-performing team: Drive engagement
          and retention through performance management, professional development,
          and recognition programs
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。