A Hostess at Waldorf Astoria Dubai International Financial Centre is
the first point of contact for our restaurants and is responsible for serving
guests in a friendly, timely, and efficient manner to ensure an excellent guest
experience. Your role is pivotal in upholding Forbes Five-Star standards
by anticipating guest needs, delivering exceptional and memorable experiences,
and ensuring every guest feels valued, welcomed, and cared for throughout their
visit.
What are we looking for?
A Hostess at Waldorf
Astoria Dubai International Financial Centre is always working on behalf of our
guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:
• Fluency in Arabic language skills
•
Previous experience in a similar role or in Food and Beverage
department
• Positive attitude
• Excellent
communication skills (oral and written)
• Committed
to delivering high levels of customer service
• Excellent
grooming standards
• Flexibility to respond to a range
of different work situations
• Ability to work on your own or
in teams
• Previous experience of cash handling
•
Knowledge of Food Hygiene Regulations
• Flexibility
to respond to a variety of different work situations
• Ability
to work on your own and as part of a team
It would be advantageous in
this position for you to demonstrate the following capabilities
and distinctions:
• Previous experience in a similar
role within a luxury hotel in Dubai
• Knowledge
of Forbes Five-Star standards
What will it be like to work
for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides
guests the exceptional environment and the personalised attention of True
Waldorf Service that creates a singular experience. If you understand the value
of personalised attention and know how to treat even the most extraordinarily
different experiences with the same rich level of customer service, you may just
be the person we are looking for!
What are we looking
for?
A Hostess at Waldorf Astoria Dubai International Financial
Centre is always working on behalf of our guests and working with other Team
Members. To successfully fill this role, you should maintain the attitude,
behaviours, skills, and values that follow:
• Fluency in Arabic
language skills
• Previous experience in a similar role or
in Food and Beverage department
• Positive attitude
•
Excellent communication skills (oral and written)
•
Committed to delivering high levels of customer service
•
Excellent grooming standards
• Flexibility to respond to
a range of different work situations
• Ability to work on your
own or in teams
• Previous experience of cash handling
•
Knowledge of Food Hygiene Regulations
• Flexibility
to respond to a variety of different work situations
• Ability
to work on your own and as part of a team
It would be advantageous in
this position for you to demonstrate the following capabilities
and distinctions:
• Previous experience in a similar
role within a luxury hotel in Dubai
• Knowledge
of Forbes Five-Star standards
What will it be like to work
for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides
guests the exceptional environment and the personalised attention of True
Waldorf Service that creates a singular experience.
If you understand the value of personalised attention and know how to treat even
the most extraordinarily different experiences with the same rich level
of customer service, you may just be the person we are looking
for!
What are we looking for?
A Hostess
at Waldorf Astoria Dubai International Financial Centre is always working
on behalf of our guests and working with other Team Members. To successfully
fill this role, you should maintain the attitude, behaviours, skills, and values
that follow:
• Fluency in Arabic language skills
•
Previous experience in a similar role or in Food and Beverage
department
• Positive attitude
• Excellent
communication skills (oral and written)
• Committed
to delivering high levels of customer service
• Excellent
grooming standards
• Flexibility to respond to a range
of different work situations
• Ability to work on your own or
in teams
• Previous experience of cash handling
•
Knowledge of Food Hygiene Regulations
• Flexibility
to respond to a variety of different work situations
• Ability
to work on your own and as part of a team
It would be advantageous in
this position for you to demonstrate the following capabilities
and distinctions:
• Previous experience in a similar
role within a luxury hotel in Dubai
• Knowledge
of Forbes Five-Star standards
What will it be like to work
for Waldorf Astoria Hotels & Resorts?
Waldorf Astoria provides
guests the exceptional environment and the personalised attention of True
Waldorf Service that creates a singular experience. If you understand the value
of personalised attention and know how to treat even the most extraordinarily
different experiences with the same rich level of customer service, you may just
be the person we are looking for!
What will I
be doing?
As a Hostess at Waldorf Astoria Dubai International
Financial Centre, you are responsible for welcoming guests, managing
reservations, and coordinating restaurant seating to ensure a seamless dining
experience. Working closely with the Food & Drinks team, you will deliver
personalised service, anticipate guest preferences, and uphold the highest
standards of hospitality throughout every guest interaction.
Specifically, you will be responsible for:
• Extend a warm
and genuine welcome to all guests arriving at the outlet.
•
Escort guests to their tables and present menus in a professional
and engaging manner.
• Maintain comprehensive knowledge of menu
offerings, promotions, and restaurant facilities.
• Manage guest
enquiries and requests in a friendly, timely, and professional manner.
•
Follow established reporting procedures and communicate operational
concerns promptly.
• Maintain impeccable grooming, personal
presentation, and hygiene standards in accordance with Waldorf Astoria
guidelines.
• Answer telephone calls courteously
and professionally, accurately recording and communicating messages where
required.
• Manage restaurant reservations, ensuring guest
preferences, dietary requirements, allergies, and special occasions
are accurately recorded and communicated to the team.
•
Coordinate closely with the restaurant team to ensure guest preferences
and special requests are delivered seamlessly.
• Engage
with guests throughout their dining experience, anticipating needs and creating
personalised, memorable moments.
• Maintain an excellent
understanding of the restaurant seating plan to optimise table allocation
and guest flow.
