IT Manager

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As an IT Manager,
and services across multiple sites – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Here's what you'll do during
a typical day:

• Execute IT strategy
  and implementation: Support the design and execution of IT initiatives
  across multiple properties, ensuring alignment with area, cluster, and corporate
  objectives in collaboration with the Area Director of Technology
  Services
• Enhance system performance and security:
  Monitor, diagnose, and adjust performance on LAN and network servers while
  managing upgrades, directory structures, and preventive maintenance to optimize
  security, compliance, and system reliability
• Resolve technical
  challenges: Identify and implement solutions to user concerns related
  to personal computing, software applications, and network connectivity,
  providing training and support to ensure a seamless technology
  experience.
• Ensure compliance with IT standards:
  Oversee the implementation, maintenance, and upgrades of IT infrastructure,
  ensuring compliance with Hilton Technology Network (HTN) standards
  and certification requirements, including managing shared technology resources
  and backup procedures
• Lead technology projects: Assist
  with the execution of major system implementations, including workstation
  and server refreshes, Wi-Fi, PBX, and point-of-sale installations, ensuring
  projects are completed on time, within budget, and with minimal operational
  disruption
• Support hotel operations: Work closely
  with property management to ensure smooth IT operations, maintain critical site
  systems, and troubleshoot issues efficiently to minimize
  downtime.
• Inspire and develop the team: Recruit, train,
  supervise, coach, and mentor team members; conduct performance evaluations,
  provide professional development opportunities, and recognize achievements
  to build, retain, and engage a high-performing team