Assistant Banquet Manager - (Pre-opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will oversee
the planning and execution of all banquet events, ensuring every detail
is perfect. You will work closely with guests to understand their vision
and bring it to life with precision and flair. As a Banquet
Assistant Manager, you’re not just a master of event orchestration –
you’re spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school graduate
  with strong communication skills, both written and verbal
• Manager:
  Minimum 3 years in banquet/event management, preferably
  in hospitality
• Assistant Manager: Minimum 1 year in a managerial role
  or 3 years as a supervisor
• Strong leadership and team
  management
• Excellent customer service and communication
• Event
  planning and budget control expertise, with attention to detail
  and problem-solving ability
• Knowledge of safety protocols
  and hospitality standards

At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school graduate
  with strong communication skills, both written and verbal
• Manager:
  Minimum 3 years in banquet/event management, preferably
  in hospitality
• Assistant Manager: Minimum 1 year in a managerial role
  or 3 years as a supervisor
• Strong leadership and team
  management
• Excellent customer service and communication
• Event
  planning and budget control expertise, with attention to detail
  and problem-solving ability
• Knowledge of safety protocols
  and hospitality standards

At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• High school graduate
  with strong communication skills, both written and verbal
• Manager:
  Minimum 3 years in banquet/event management, preferably
  in hospitality
• Assistant Manager: Minimum 1 year in a managerial role
  or 3 years as a supervisor
• Strong leadership and team
  management
• Excellent customer service and communication
• Event
  planning and budget control expertise, with attention to detail
  and problem-solving ability
• Knowledge of safety protocols
  and hospitality standards

Here’s what you’ll do during a typical
day:

• Event Execution:  Oversee the planning, setup,
  and delivery of banquet events to ensure flawless execution.
• Team
  Leadership:  Manage and inspire banquet staff, promoting a positive
  and high-performing team environment.
• Client Coordination: 
  Liaise with clients to understand their needs and exceed event
  expectations.
• Service Standards:  Ensure banquet areas meet
  high standards of service, cleanliness, and presentation.
• Cost &
  Inventory Control:  Monitor event costs, manage budgets, and maintain
  adequate inventory and supplies.
• Interdepartmental
  Collaboration:  Work closely with other departments to ensure smooth
  and coordinated event operations.
• Issue Resolution:  Quickly
  address and resolve any issues during events to uphold guest
  satisfaction.