IT Coordinator

Exceptional Hospitality Starts with You

Picture yourself
brightening someone’s day. When you join our Hotels team, that’s exactly
what you’ll do every time you come to work! As an IT Coordinator,
you’re not just providing comprehensive IT support – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

Here's what you'll do during a typical
day:

• Provide exceptional service: Promptly address technology
  equipment and connectivity service requests to ensure smooth operation
  of technology infrastructure, IT systems, and cellular services in compliance
  with Hilton Technology Network (HTN) standards
• Keep tech equipment
  running smoothly: Maintain and manage inventory of technology equipment,
  hardware, software, and related assets
• Perform tech
  installations: Install, set up, and break down A/V, communication,
  networking, and IT equipment in guest rooms, meeting spaces, and hotel work
  areas
• Provide end-user training: Offer technical support
  and training for hardware and software issues
• Handle guest
  billing: Process equipment and service billing for guests, address
  internal/external concerns, and authorize necessary billing adjustments
  to ensure guest satisfaction
• Document maintenance activities:
  Record completed repairs, routine maintenance, and special service requests
  for all technology equipment and flag any issues requiring further
  attention