Exceptional Hospitality Starts with You
Career
Development programmes designed to support you at every step of your
career
A chance to make a difference through our
Corporate Responsibility programmes – Find out what and how we are doing
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href="https://cr.hilton.com/">https://cr.hilton.com
Travel Program: discounted hotel nights plus 50% off Food and Beverages
(subject to individual outlets)
Discounted dental and health
cover
Club
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
A passion for spreading
the light and warmth of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives the best outcomes.
A sense of Ownership and accountability.
And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
Here's what you'll
do during a typical day
As a Guest Service Agent, you will serve in the Food & Beverage
outlets & Front office operations to provide services for Guests
to contribute to an overall exceptional experience.
positive outcomes from Guest queries in a timely and efficient
manner
Ensure that the Manager is kept fully aware of any relevant
feedback from guests and, or, other departments
for taking and delivering food and drinks orders, demonstrating exceptional
customer service, and creating memorable experiences for our guests
and colleagues.
What are we looking
for?
in a customer-focused industry
Commitment to delivering a high level of customer
service
Excellent grooming standards
and organised with great attention to detail
to multi-task while maintaining a positive attitude when working with
a Guest
Professional manner with an emphasis on hospitality and guest
service
Ability to be flexible working in the front office operation if
needed
