Bellman - (Pre-opening) Waldorf Astoria Kuala Lumpur

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will be assisting
them with their luggage and escorting them to their rooms. You will work closely
with the front office, concierge, and other departments to ensure guests’ needs
are met promptly and professionally. As a Bellman, you’re
not just greeting guests upon arrival - you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

At Hilton, our core values define what it takes to succeed here
and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Strong communication
    and interpersonal skills with a guest-focused mindset
  • Physically fit
    to lift and carry luggage safely
  • Professional appearance, positive
    attitude, and enthusiasm for service
  • Proficient in English; additional
    languages are an advantage
  • Flexible availability, including nights,
    weekends, and holidays
  • Familiarity with hotel amenities, local
    attractions, and transport options preferred

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Strong communication
    and interpersonal skills with a guest-focused mindset
  • Physically fit
    to lift and carry luggage safely
  • Professional appearance, positive
    attitude, and enthusiasm for service
  • Proficient in English; additional
    languages are an advantage
  • Flexible availability, including nights,
    weekends, and holidays
  • Familiarity with hotel amenities, local
    attractions, and transport options preferred

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Strong communication
    and interpersonal skills with a guest-focused mindset
  • Physically fit
    to lift and carry luggage safely
  • Professional appearance, positive
    attitude, and enthusiasm for service
  • Proficient in English; additional
    languages are an advantage
  • Flexible availability, including nights,
    weekends, and holidays
  • Familiarity with hotel amenities, local
    attractions, and transport options preferred

The Bell Attendant delivers courteous
and efficient arrival and departure services, ensuring a positive first and last
impression for guests.

This role assists with luggage handling, room escorting, and responding to guest
requests while maintaining a professional presence in the lobby. Working closely
with the Front Office team, the Bell Attendant upholds high service standards
to enhance the overall guest experience. 

 

Here’s what you’ll do during a typical
day:

  • style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top:
    0cm;">Greet guests warmly upon arrival and departure, ensuring a positive
    first and last impression 

    • Assist with luggage handling,
      storage, and delivery in a timely and efficient
      manner 

    • Escort guests to rooms
      and provide information on hotel facilities, services, and in-room
      features 

    • Respond promptly to guest
      requests and inquiries with professionalism
      and courtesy 

    • Maintain
      cleanliness and organization of the lobby, entrance, and baggage
      areas 

    • Coordinate with Front Office
      and Concierge to ensure smooth guest flow
      and operations 

    • Assist
      with transportation arrangements and manage the driveway when
      required 

    • Safeguard guest belongings
      and follow proper handling procedures at all times 

    • style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top:
      0cm;">Support VIP arrivals and departures, ensuring special arrangements
      are executed 

    • Adhere to hotel
      policies, safety procedures, and service standards at all
      times 

 

希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。