Doorman - (Pre-opening) Waldorf Astoria Kuala Lumpur

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Malaysia, Kuala Lumpur
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work!
As a Doorman, you’re not just greeting guests upon arrival
- you’re spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Strong communication
    and interpersonal skills with a guest-focused mindset
  • Physically fit
    to lift and carry luggage safely
  • Professional appearance, positive
    attitude, and enthusiasm for service
  • Proficient in English; additional
    languages are an advantage
  • Flexible availability, including nights,
    weekends, and holidays
  • Familiarity with hotel amenities, local
    attractions, and transport options preferred

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Strong communication
    and interpersonal skills with a guest-focused mindset
  • Physically fit
    to lift and carry luggage safely
  • Professional appearance, positive
    attitude, and enthusiasm for service
  • Proficient in English; additional
    languages are an advantage
  • Flexible availability, including nights,
    weekends, and holidays
  • Familiarity with hotel amenities, local
    attractions, and transport options preferred

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Strong communication
    and interpersonal skills with a guest-focused mindset
  • Physically fit
    to lift and carry luggage safely
  • Professional appearance, positive
    attitude, and enthusiasm for service
  • Proficient in English; additional
    languages are an advantage
  • Flexible availability, including nights,
    weekends, and holidays
  • Familiarity with hotel amenities, local
    attractions, and transport options preferred

The Doorman is responsible
for creating a warm and welcoming arrival and departure experience for all
guests. This role serves as the first point of contact at the hotel entrance,
offering courteous assistance, maintaining a professional presence, and ensuring
guests feel acknowledged, valued, and well taken care of from the moment
they arrive.
 

 

Here’s what you’ll do during a typical day:

style="list-style-type: disc; padding-left: 56.73px;">
  • lang="EN-US">Greet and bid farewell to guests in a warm, courteous,
    and professional manner 

    • Open doors and assist
      guests entering and exiting the hotel
       

    • style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top:
      0cm;">Assist guests with loading and unloading luggage when
      required
       

    • lang="EN-US">Provide directions and basic information about hotel services
      and facilities 

    • lang="EN-US">Coordinate with Bell Desk and Concierge for smooth guest arrivals
      and departures 

    • lang="EN-US">Manage traffic flow at the hotel entrance and ensure safety
      and order at the driveway 

    • style="line-height: normal; margin-bottom: 0cm; margin-right: 0cm; margin-top:
      0cm;">Assist in calling taxis or arranging transportation
      when needed
       

    • lang="EN-US">Maintain cleanliness and presentation of the hotel entrance
      and driveway area 

    • lang="EN-US">Assist VIP arrivals with priority attention
      and service 

    • lang="EN-US">Support guests with mobility assistance when
      required 

    • lang="EN-US">Observe and report any unusual activity to ensure guest safety
      and security 

    • lang="EN-US">Uphold grooming, appearance, and service standards at all
      times 

  •  

    希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。