Bell Captain - (Pre-opening) Waldorf Astoria Kuala Lumpur

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You will oversee the bell
staff and valet team, and manage the daily operations of the bell desk, ensuring
that all guest arrivals, departures, and transportation needs are handled
efficiently. As a Bell Captain, you’re not just leading
a team in ensuring seamless guest arrivals and departures – you’re spreading
the light and warmth of hospitality by delivering memorable experiences
that make the stay for every guest.

At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Previous experience in
  a supervisory or team leadership role in guest services, bell desk, or concierge
  operations within a hotel.
• Strong leadership and team management skills,
  with the ability to train and motivate staff.
• Excellent communication
  and interpersonal skills, with a guest-focused approach.
• Ability
  to handle high guest volumes, special requests, and challenging situations
  with professionalism and discretion.
• Proficiency in English; additional
  languages are a plus.
• Knowledge of hotel property management systems
  (PMS) and transportation coordination is preferred.
• Ability to work
  flexible hours, including nights, weekends, and holidays.

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Previous experience in
  a supervisory or team leadership role in guest services, bell desk, or concierge
  operations within a hotel.
• Strong leadership and team management skills,
  with the ability to train and motivate staff.
• Excellent communication
  and interpersonal skills, with a guest-focused approach.
• Ability
  to handle high guest volumes, special requests, and challenging situations
  with professionalism and discretion.
• Proficiency in English; additional
  languages are a plus.
• Knowledge of hotel property management systems
  (PMS) and transportation coordination is preferred.
• Ability to work
  flexible hours, including nights, weekends, and holidays.

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

• Previous experience in
  a supervisory or team leadership role in guest services, bell desk, or concierge
  operations within a hotel.
• Strong leadership and team management skills,
  with the ability to train and motivate staff.
• Excellent communication
  and interpersonal skills, with a guest-focused approach.
• Ability
  to handle high guest volumes, special requests, and challenging situations
  with professionalism and discretion.
• Proficiency in English; additional
  languages are a plus.
• Knowledge of hotel property management systems
  (PMS) and transportation coordination is preferred.
• Ability to work
  flexible hours, including nights, weekends, and holidays.