Senior Event Manager- Hilton Austin

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Austin
Job Description

Due to a recent internal promotion, the Hilton Austin Events Team is seeking
a Senior Event Manager to join their team! This is an exciting opportunity
to lead the planning and execution of large-scale, complex events ranging
from 500 to 2,000 attendees, with peak room blocks of 250+ rooms. If you're
looking to grow your career with a Hilton corporate-managed property in
the heart of downtown Austin, this is an excellent opportunity to make an impact
while working with a dynamic and collaborative team.

This is an on-site
position with opportunity for quarterly team
bonus. 

Exceptional Hospitality Starts
with You

Picture yourself brightening someone’s day. When
you join our Hotels team, that’s exactly what you’ll do every time you come
to work! As a Senior Event Manager, you’re not just
overseeing all aspects of planning and execution for complex events – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing.

Inspiring others through Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability. And a focus
on the Now, bringing urgency and discipline to every moment, knowing
it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes to succeed
    here and guide the qualities we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality. Acting
    with Integrity and always doing the right thing.

    Inspiring others through Leadership. A belief that Teamwork drives
    the best outcomes. A sense of Ownership and accountability. And a focus
    on the Now, bringing urgency and discipline to every moment, knowing
    it can make a lasting impact.

      What It Takes to Make
      the Stay

      At Hilton, our core values define what it takes to succeed
      here and guide the qualities we look for in every team member:

      A passion
      for spreading the light and warmth of Hospitality. Acting
      with Integrity and always doing the right thing.

      Inspiring others through Leadership. A belief that Teamwork drives
      the best outcomes. A sense of Ownership and accountability. And a focus
      on the Now, bringing urgency and discipline to every moment, knowing
      it can make a lasting impact.

        Here's what you'll do during
        a typical day:

        • Execute complex events: Manage event
          documentation, facilitate seamless transitions from Sales to service, and serve
          as the primary client contact on property to ensure smooth execution, proactive
          issue resolution, and an exceptional event experience
        • Own the client
          relationship:
          Build trust and rapport as the primary point of contact
          throughout the event lifecycle; proactively manage expectations, resolve issues,
          and ensure a memorable client experience
        • Maximize revenue
          opportunities:
          Identify upsell opportunities and recommend enhancements
          to increase contract value and elevate the guest experience
        • Guide
          team performance:
          Communicate client requirements, provide direction,
          and offer feedback and coaching to ensure consistent, high-level
          service
        • Support leadership and decision-making: Step in
          for senior leaders as needed; navigate complex challenges by analyzing
          situations and making informed decisions
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。