Restaurant General Manager, Peacock Alley - Waldorf Astoria New York

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, New York
Job Description

After undergoing a transformative restoration, The Waldorf
Astoria New York is set to reignite its magnetic allure.  The Waldorf
Astoria New York is seeking a Restaurant General Manager to unveil a new
era of luxury which embodies the spirit of New York
City.

style="font-size: 12pt; line-height: 107%;">With a fresh, modern expression
of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional
environment and the personalized attention of True Waldorf Service that creates
unforgettable experiences for discerning travelers with 375 rooms (plus 375
residences), 40,000 square feet of event space, holistic spa and wellness
programming, and celebrity chef partnership. In landmark destinations around
the world, Waldorf Astoria Hotels & Resorts reflect the culture and history
of their extraordinary locations. 

style="font-family: Aptos, sans-serif;">In this role, you will be overseeing the day-to-day
operations of 
href="https://www.waldorfastorianewyork.com/dining/">Peacock
Alley
style="font-size: 12pt; line-height: 107%;">, reporting to the Director of Food
& Beverage, directly overseeing 1 Restaurant Assistant General Manager, 3
Assistant Restaurant Manager and 30 Front of House Team
Members. 

Named after
the passageway once used by patrons of the original Waldorf Astoria, Peacock
Alley returns as a modern evocation of its stories past. Bespoke menus unfold
from breakfast to dinner, while libations pay homage to the revered traditions
of the world's greatest cocktail bars.

style="font-family: Aptos, sans-serif;">The ideal candidate must be an exceptional leader with
a passion for creating extraordinary experiences, a talent for training
and developing others, and experienced in all aspects of restaurant operations
(ex. financial performance, social media reputation, local market capture,
and employee relations). At least 3-5 years of restaurant management experience
in an upscale dining environment is required. Experience in a luxurious cocktail
environment, strong beverage knowledge and managing a unionized work environment
is preferred.

Want
to learn more?
 
Hotel
Website
style="font-size: 12pt; line-height: 107%;">,  target="_blank" rel="noopener noreferrer"
href="https://www.instagram.com/waldorfnyc/">Instagram, Facebook href="https://www.youtube.com/@waldorfastorianewyork">,
YouTube

 

Exceptional Hospitality
Starts with You

Picture yourself brightening someone’s day. When
you join our Hotels team, that’s exactly what you’ll do every time you come
to work!

As a Restaurant General Manager, you’re not just directing
operations for one of our premier dining outlets – you’re spreading the light
and warmth of hospitality by delivering memorable experiences that make the stay
for every guest.

What It Takes to Make the Stay

At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:

A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense of Ownership
and accountability.

And a focus on the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes to succeed
    here and guide the qualities we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality. Acting
    with Integrity and always doing the right thing. Inspiring others through
    Leadership. A belief that Teamwork drives the best outcomes.
    A sense of Ownership and accountability.

    And a focus on the Now, bringing urgency and discipline to every moment,
    knowing it can make a lasting impact.

      What It Takes to Make
      the Stay

      At Hilton, our core values define what it takes to succeed
      here and guide the qualities we look for in every team member:

      A passion
      for spreading the light and warmth of Hospitality. Acting
      with Integrity and always doing the right thing. Inspiring others through
      Leadership. A belief that Teamwork drives the best outcomes.
      A sense of Ownership and accountability.

      And a focus on the Now, bringing urgency and discipline to every moment,
      knowing it can make a lasting impact.

        Here's what you'll
        do during a typical day:

        • Lead restaurant operations:
          Direct all aspects of restaurant management, including guest service standards,
          product quality, cost controls, profitability, marketing strategies, budgeting,
          and enforcing policies and procedures
        • Create exceptional guest
          experiences:
          Monitor service quality, assess guest satisfaction trends,
          address concerns, and continuously improve guest
          interactions
        • Inspire and develop the team: Supervise,
          coach, and mentor team members; conduct performance evaluations, provide
          professional development opportunities, and recognize achievements to build,
          retain, and engage a high-performing team
        • Collaborate
          on marketing and sales:
          Partner with Sales, Marketing, and PR teams
          to create effective marketing campaigns, manage customer databases, and increase
          brand visibility and guest loyalty
        • Optimize technology
          and systems:
          Maximize the use of technology (e.g., OpenTable)
          to improve operational efficiency, streamline reservations, and enhance
          the guest experience
        • Drive revenue growth: Implement
          up-selling techniques, develop new menu items, cross-sell hotel-wide services,
          and use innovative strategies to maximize restaurant
          profitability
        • Ensure regulatory excellence: Uphold
          compliance with health, safety, sanitation, and alcohol awareness regulations,
          fostering a culture committed to the highest standards of guest and team member
          wellbeing #LI-JP2
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。