Information System Executive - Conrad Singapore Marina Bay

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Singapore, Singapore
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work!
As an Information System Executive, you’re not just
providing comprehensive IT support – you’re spreading the light and warmth
of hospitality by delivering memorable experiences that make the stay for every
guest.

At Hilton, our core values define what it takes to succeed here
and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring
others through Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Diploma in Computer Science,
    Information Technology, or a related discipline, or equivalent relevant
    experience.
  • Relevant professional certifications (e.g., CompTIA, Cisco,
    Microsoft) are an advantage.
  • Proven experience in IT management or
    a similar role. Experience in the hospitality industry
    is preferred.
  • Strong knowledge of network and system administration,
    cybersecurity, and database management.
  • Good understanding of
    IT infrastructure, including networks, databases, business applications,
    and software development methodologies.
  • Experience supporting
    hospitality systems or similar hotel management applications.
  • Ability
    to troubleshoot, maintain, and support hotel operational systems and integrate
    them with the wider IT infrastructure.

 

How
We’ll Help You Thrive

At Hilton, the hospitality we’re known
for doesn’t end with our guests. We proudly invest in our Team Members’
wellbeing, supporting you through all of life’s moments.

When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including*:

Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel program

Health &
welfare benefits – From checkups to dental cleanings to new glasses, we offer
a variety of health plans that keep you covered

*Benefits availability
may vary depending on Team Member’s location as well as terms and conditions
of employment and are subject to the terms and conditions of each specific
program/plan.
 

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes. A sense of Ownership and accountability.

And a focus on the Now, bringing urgency and discipline
to every moment, knowing it can make a lasting impact.

In addition,
this role requires the following minimum qualifications:

  • Diploma
    in Computer Science, Information Technology, or a related discipline,
    or equivalent relevant experience.
  • Relevant professional certifications
    (e.g., CompTIA, Cisco, Microsoft) are an advantage.
  • Proven experience
    in IT management or a similar role. Experience in the hospitality industry
    is preferred.
  • Strong knowledge of network and system administration,
    cybersecurity, and database management.
  • Good understanding of
    IT infrastructure, including networks, databases, business applications,
    and software development methodologies.
  • Experience supporting
    hospitality systems or similar hotel management applications.
  • Ability
    to troubleshoot, maintain, and support hotel operational systems and integrate
    them with the wider IT infrastructure.

 

How
We’ll Help You Thrive

At Hilton, the hospitality we’re known
for doesn’t end with our guests. We proudly invest in our Team Members’
wellbeing, supporting you through all of life’s moments. When you join Hilton,
our exceptional care extends to you with unmatched perks and benefits,
including*:

Incredible travel perks – Enjoy 110 nights of deeply
discounted travel, with room rates as low as $40 USD/night at our world-class
hotels through our Go Hilton travel program

Health & welfare benefits
– From checkups to dental cleanings to new glasses, we offer a variety of health
plans that keep you covered

*Benefits availability may vary depending
on Team Member’s location as well as terms and conditions of employment and
are subject to the terms and conditions of each specific
program/plan.
 

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing.

Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

In addition, this role requires
the following minimum qualifications:

  • Diploma in Computer Science,
    Information Technology, or a related discipline, or equivalent relevant
    experience.
  • Relevant professional certifications (e.g., CompTIA, Cisco,
    Microsoft) are an advantage.
  • Proven experience in IT management or
    a similar role. Experience in the hospitality industry
    is preferred.
  • Strong knowledge of network and system administration,
    cybersecurity, and database management.
  • Good understanding of
    IT infrastructure, including networks, databases, business applications,
    and software development methodologies.
  • Experience supporting
    hospitality systems or similar hotel management applications.
  • Ability
    to troubleshoot, maintain, and support hotel operational systems and integrate
    them with the wider IT infrastructure.

 

How
We’ll Help You Thrive

At Hilton, the hospitality we’re known
for doesn’t end with our guests.

We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments. When you join Hilton, our exceptional care extends to
you with unmatched perks and benefits, including*:

Incredible travel perks
– Enjoy 110 nights of deeply discounted travel, with room rates as low as $40
USD/night at our world-class hotels through our Go Hilton travel
program

Health & welfare benefits – From checkups to dental cleanings
to new glasses, we offer a variety of health plans that keep
you covered

*Benefits availability may vary depending on Team Member’s
location as well as terms and conditions of employment and are subject to
the terms and conditions of each specific program/plan.
 

Here’s
what you’ll do during a typical day:

  • Provide day-to-day support
    for all internal hotel IT systems, users & guests, minimizing any system
    outages. 
  • Handle, efficiently and completely, IT issues
    that arise.
  • Maintain excellent product knowledge and apply it to deliver
    full system benefits.
  • Record all issues that arise and inform of any
    issues that need further attention. 
  • Communicate with the hotel
    Duty Manager & Sales & Catering Team to respond to any Guest-related
    IT requirements.
  • Identify current and future system needs and provide
    solutions for the identified needs. 
  • On Support Call 24/7, assist
    Hotel user and Guest-related IT matters.
  • Assist user departments
    in conducting training on the various computer applications to be installed
    in the hotel.
  • Assist in preparing training schedules and coordinates
    closely with user departments to maximize training sessions.
  • Perform
    system maintenance and daily backup / offsite backup for all internal hotel
    IT systems.
  • Support systems such as Point of Sales (POS), Property
    Management System (PMS), HR, Payroll, Accounting, Inventory, IPTV & PABX
    Systems.
  • Assist Cluster Information System Manager in ensuring
    information system policies and procedures are carried out.
  • Adhere
    to hotel’s safety policies, emergency rules
    and procedures. 
  • Perform any other reasonable duties
    assigned.
  • The Management reserves the right to make changes to this job
    description if necessary.
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。