If you’re a passionate host or hostess who looks
forward to taking the stage every day alongside a strong, experienced team
to provide outstanding service to our guests from around the world, deliver
on our quality promises, and create experiences and lasting memories.
style="text-align: center;">
Hilton has been one of the most consistently successful
companies for over 100 years and is a pioneer in the hospitality
industry.
style="text-align: center;">We want to continue making history!
style="text-align: center;">To achieve this, a high level of professionalism
is required.
The hospitality industry is one
of the most exciting and diverse sectors, offering countless
opportunities.
Showcase and share your passion
and skills, express your individuality within our Hilton family, and grow
with us!
What We Expect
From You
- A positive attitude, good communication skills,
and a positive demeanor - High level of commitment and ability to work
independently - Ability to work well in a team
- Good IT skills
(e.g., Microsoft Office) - Polite manners
- Fluent written
and spoken German and English
The following skills and additional
qualifications would be an asset for this position:
What
We Offer You
- Flexible work hours
- Flat hierarchies
and direct communication - Regular feedback so you always know where
you stand - Access to Hilton Worldwide University with thousands of free
learning resources, as well as regular training programs and professional
development opportunities - Vacation entitlement in accordance with
the collective bargaining agreement - Worldwide accommodations at Hilton
hotels (at employee rates so attractive that we’d rather not mention
them here) - Great employee perks in areas such as shopping, flights,
fashion, leisure, sports, tickets, housing, food, technology, mobile services,
and more - Comprehensive welcome program and company
orientation - Great meals at low cost in our in-house team
restaurant
What You Should Know
Every
company has its own expectations for future employees—but as we all know,
nobody’s perfect. So please don’t let that discourage you. Feel free to apply
anyway. What matters most to us is your personality—we can teach you anything
you might be missing. In any case, we look forward to meeting
you!
What We Expect From You
- A positive
attitude, good communication skills, and a positive demeanor - High level
of commitment and ability to work independently - Ability to work well
in a team - Good IT skills (e.g., Microsoft Office)
- Polite
manners - Fluent written and spoken German and English
The
following skills and additional qualifications would be an asset for
this position:
What We Offer
You
- Flexible work hours
- Flat hierarchies and direct
communication - Regular feedback so you always know where
you stand - Access to Hilton Worldwide University with thousands of free
learning resources, as well as regular training programs and professional
development opportunities - Vacation entitlement in accordance with
the collective bargaining agreement - Worldwide accommodations at Hilton
hotels (at employee rates so attractive that we’d rather not mention
them here) - Great employee perks in areas such as shopping, flights,
fashion, leisure, sports, tickets, housing, food, technology, mobile services,
and more - Comprehensive welcome program and company
orientation - Great meals at low cost in our in-house team
restaurant
What You Should Know
Every
company has its own expectations for future employees—but as we all know,
nobody’s perfect.
So please don’t let that discourage you. Feel free to apply anyway. What matters
most to us is your personality—we can teach you anything you might be missing.
In any case, we look forward to meeting you!
What We Expect
From You
- A positive attitude, good communication skills,
and a positive demeanor - High level of commitment and ability to work
independently - Ability to work well in a team
- Good IT skills
(e.g., Microsoft Office) - Polite manners
- Fluent written
and spoken German and English
The following skills and additional
qualifications would be an asset for this position:
What
We Offer You
- Flexible work hours
- Flat hierarchies
and direct communication - Regular feedback so you always know where
you stand - Access to Hilton Worldwide University with thousands of free
learning resources, as well as regular training programs and professional
development opportunities - Vacation entitlement in accordance with
the collective bargaining agreement - Worldwide accommodations at Hilton
hotels (at employee rates so attractive that we’d rather not mention
them here) - Great employee perks in areas such as shopping, flights,
fashion, leisure, sports, tickets, housing, food, technology, mobile services,
and more - Comprehensive welcome program and company
orientation - Great meals at low cost in our in-house team
restaurant
What You Should Know
Every
company has its own expectations for future employees—but as we all know,
nobody’s perfect. So please don’t let that discourage you.
Feel free to apply anyway. What matters most to us is your personality—we
can teach you anything you might be missing. In any case, we look forward
to meeting you!
Your
Responsibilities:
- To make a positive impression as
the representative and first point of contact for our guests - To respond
to and forward our guests’ requests and inquiries by phone
and email - Provide recommendations about our hotel and the surrounding
area - Accept bookings and forward reservation requests for our
restaurants - Receive and forward our guests’ special requests to
the appropriate departments - Handle internal and external
mail - Work closely with all departments within the hotel
- Receive
and confidently handle guest complaints - Maintain discretion
and confidentiality when handling sensitive guest
information
