Front Office Supervisor (m/f/*) at Hilton Berlin

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
Germany, Berlin
Job Description

If you’re a passionate host or hostess who looks
forward to taking the stage every day alongside a strong, experienced team
to provide outstanding service to our guests from around the world, deliver
on our quality promises, and create experiences and lasting memories.

style="text-align: center;">Hilton has been one of the most consistently
successful companies for over 100 years and is a pioneer in the hospitality
industry.

We want to continue making
history!

To achieve this, a high level
of professionalism is required.

The
hospitality industry is one of the most exciting and diverse sectors, offering
countless opportunities.

Showcase and share
your passion and skills, express your individuality within our Hilton family,
and grow with us!

What We Expect
From You:

 

  • You have several years of professional
    experience as a front office agent and are ready for the next step, or
    you already have professional experience as a supervisor.
  • You know how
    to set priorities.
  • Motivation, enthusiasm, and a positive attitude
    are always your constant companions.
  • Organizational skills and
    the ability to work well in a team come naturally to you.
  • You’re
    a passionate host
  • You enjoy thinking outside the box and working
    on projects
  • You’re fluent in German and English
  • Not
    a requirement, but we’d love it if you showed an interest in and supported our
    social projects from time to time (e.g., volunteering at social institutions,
    donating in-kind items, etc., or even just mentoring
    newcomers)

 

What We Offer
You

 

  • Promotion of teamwork and camaraderie among
    colleagues
  • Access to Hilton Worldwide University with thousands of free
    learning opportunities
  • Regular internal training sessions
    and professional development opportunities
  • Performance-based,
    industry-standard pay in accordance with the collective bargaining agreement,
    plus a very attractive upsell program for every front office
    employee
  • Vacation entitlement in accordance with the collective
    bargaining agreement
  • Worldwide accommodations at Hilton hotels (at
    employee rates so attractive that we’d rather not mention
    them here)
  • Great employee perks in areas such as shopping, flights,
    fashion, leisure, sports, tickets, housing, food, technology, cell phone plans,
    etc.
  • Comprehensive welcome program and company orientation
  • Great
    meals at low cost in our in-house team restaurant   
  • BVG
    company ticket


What else you should know

style="text-align: center;">
Every company has its own expectations
for future employees—but as we all know, nobody’s perfect. So please don’t let
that discourage you. Feel free to apply anyway. What matters most to us is your
personality—we can teach you anything you might be missing. In any case, we look
forward to meeting you!

What We Expect
From You:

 

  • You have several years of professional
    experience as a front office agent and are ready for the next step, or
    you already have professional experience as a supervisor.
  • You know how
    to set priorities.
  • Motivation, enthusiasm, and a positive attitude
    are always your constant companions.
  • Organizational skills and
    the ability to work well in a team come naturally to you.
  • You’re
    a passionate host
  • You enjoy thinking outside the box and working
    on projects
  • You’re fluent in German and English
  • Not
    a requirement, but we’d love it if you showed an interest in and supported our
    social projects from time to time (e.g., volunteering at social institutions,
    donating in-kind items, etc., or even just mentoring
    newcomers)

 

What We Offer
You

 

  • Promotion of teamwork and camaraderie among
    colleagues
  • Access to Hilton Worldwide University with thousands of free
    learning opportunities
  • Regular internal training sessions
    and professional development opportunities
  • Performance-based,
    industry-standard pay in accordance with the collective bargaining agreement,
    plus a very attractive upsell program for every front office
    employee
  • Vacation entitlement in accordance with the collective
    bargaining agreement
  • Worldwide accommodations at Hilton hotels (at
    employee rates so attractive that we’d rather not mention
    them here)
  • Great employee perks in areas such as shopping, flights,
    fashion, leisure, sports, tickets, housing, food, technology, cell phone plans,
    etc.
  • Comprehensive welcome program and company orientation
  • Great
    meals at low cost in our in-house team restaurant   
  • BVG
    company ticket


What else you should know

style="text-align: center;">
Every company has its own expectations
for future employees—but as we all know, nobody’s perfect.

So please don’t let that discourage you. Feel free to apply anyway. What matters
most to us is your personality—we can teach you anything you might be missing.
In any case, we look forward to meeting you!

What We Expect
From You:

 

  • You have several years of professional
    experience as a front office agent and are ready for the next step, or
    you already have professional experience as a supervisor.
  • You know how
    to set priorities.
  • Motivation, enthusiasm, and a positive attitude
    are always your constant companions.
  • Organizational skills and
    the ability to work well in a team come naturally to you.
  • You’re
    a passionate host
  • You enjoy thinking outside the box and working
    on projects
  • You’re fluent in German and English
  • Not
    a requirement, but we’d love it if you showed an interest in and supported our
    social projects from time to time (e.g., volunteering at social institutions,
    donating in-kind items, etc., or even just mentoring
    newcomers)

 

What We Offer
You

 

  • Promotion of teamwork and camaraderie among
    colleagues
  • Access to Hilton Worldwide University with thousands of free
    learning opportunities
  • Regular internal training sessions
    and professional development opportunities
  • Performance-based,
    industry-standard pay in accordance with the collective bargaining agreement,
    plus a very attractive upsell program for every front office
    employee
  • Vacation entitlement in accordance with the collective
    bargaining agreement
  • Worldwide accommodations at Hilton hotels (at
    employee rates so attractive that we’d rather not mention
    them here)
  • Great employee perks in areas such as shopping, flights,
    fashion, leisure, sports, tickets, housing, food, technology, cell phone plans,
    etc.
  • Comprehensive welcome program and company orientation
  • Great
    meals at low cost in our in-house team restaurant   
  • BVG
    company ticket


What else you should know

style="text-align: center;">
Every company has its own expectations
for future employees—but as we all know, nobody’s perfect. So please don’t let
that discourage you.

Feel free to apply anyway. What matters most to us is your personality—we
can teach you anything you might be missing. In any case, we look forward
to meeting you!

Your Responsibilities:

  • You
    will be responsible for organizing shifts and ensuring that reception operations
    run smoothly in accordance with established standards
  • With a creative,
    hands-on approach, you will support your team—especially when facing
    challenges—and turn those challenges into successes
  • You will lead
    and motivate your team
  • You will conduct regular performance reviews,
    identify challenges early on, recognize potential, and foster professional
    development
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