Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You have a passion
for creating a variety of innovative cocktails and beverages and making guests
feel welcome. As a Bartender, you’re not just preparing
and serving drinks – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every guest.
At
Hilton, our core values define what it takes to succeed here and guide
the qualities we look for in every team member:
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A Bartender serving Hilton Brands always works
on behalf of our guests and collaborates closely with fellow Team Members.
To succeed in this role, candidates should demonstrate
the following:- Relevant experience
or qualifications in Hospitality, Food & Beverage, or a related field
are advantageous. - Good verbal communication skills
in English to support guest service and operational
requirements. - A genuine passion for delivering exceptional
customer service. - A willingness to learn and continuously
develop product knowledge and service skills. - The ability
to adapt to changing operational needs and work effectively in a fast-paced
environment. - Strong teamwork and collaboration skills,
with a willingness to support colleagues in achieving shared
goals. - Basic knowledge of food and beverage service,
including alcoholic and non-alcoholic beverages.
Training will be provided where required. - The ability
to learn, remember, and confidently explain menu items and beverage offerings
to guests. - Good organisational skills, attention to detail,
and the ability to remain composed under
pressure. - Flexibility to work rotating shifts, weekends,
public holidays, and extended hours where operationally
required. - A positive, professional, and guest-focused
attitude.
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known
for doesn’t end with our guests. We proudly invest in our Team Members’
wellbeing, supporting you through all of life’s moments. When you join Hilton,
our exceptional care extends to you with unmatched perks and benefits,
including*:
Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups
to dental cleanings to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending
on Team Member’s location as well as terms and conditions of employment and
are subject to the terms and conditions of each specific
program/plan.
At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:
A Bartender serving Hilton Brands
always works on behalf of our guests and collaborates closely with fellow Team
Members. To succeed in this role, candidates should demonstrate
the following:
- Relevant experience
or qualifications in Hospitality, Food & Beverage, or a related field
are advantageous. - Good verbal communication skills
in English to support guest service and operational
requirements. - A genuine passion for delivering exceptional
customer service. - A willingness to learn and continuously
develop product knowledge and service skills. - The ability
to adapt to changing operational needs and work effectively in a fast-paced
environment. - Strong teamwork and collaboration skills,
with a willingness to support colleagues in achieving shared
goals. - Basic knowledge of food and beverage service,
including alcoholic and non-alcoholic beverages. Training will be provided where
required. - The ability to learn, remember, and confidently
explain menu items and beverage offerings to guests. - Good
organisational skills, attention to detail, and the ability to remain composed
under pressure. - Flexibility to work rotating shifts,
weekends, public holidays, and extended hours where operationally
required. - A positive, professional, and guest-focused
attitude.
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known
for doesn’t end with our guests.
We proudly invest in our Team Members’ wellbeing, supporting you through all
of life’s moments. When you join Hilton, our exceptional care extends to
you with unmatched perks and benefits,
including*:
Incredible travel perks – Enjoy 110 nights
of deeply discounted travel, with room rates as low as $40 USD/night at our
world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups
to dental cleanings to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending
on Team Member’s location as well as terms and conditions of employment and
are subject to the terms and conditions of each specific
program/plan.
At Hilton, our core values define what
it takes to succeed here and guide the qualities we look for in every team
member:
A Bartender serving Hilton Brands
always works on behalf of our guests and collaborates closely with fellow Team
Members. To succeed in this role, candidates should demonstrate
the following:
- Relevant experience
or qualifications in Hospitality, Food & Beverage, or a related field
are advantageous. - Good verbal communication skills
in English to support guest service and operational
requirements. - A genuine passion for delivering exceptional
customer service. - A willingness to learn and continuously
develop product knowledge and service skills. - The ability
to adapt to changing operational needs and work effectively in a fast-paced
environment. - Strong teamwork and collaboration skills,
with a willingness to support colleagues in achieving shared
goals. - Basic knowledge of food and beverage service,
including alcoholic and non-alcoholic beverages. Training will be provided where
required. - The ability to learn, remember, and confidently
explain menu items and beverage offerings to guests. - Good
organisational skills, attention to detail, and the ability to remain composed
under pressure. - Flexibility to work rotating shifts,
weekends, public holidays, and extended hours where operationally
required. - A positive, professional, and guest-focused
attitude.
How We’ll Help
You Thrive
At Hilton, the hospitality we’re known
for doesn’t end with our guests. We proudly invest in our Team Members’
wellbeing, supporting you through all of life’s moments.
When you join Hilton, our exceptional care extends to you with unmatched perks
and benefits, including*:
Incredible travel perks – Enjoy
110 nights of deeply discounted travel, with room rates as low as $40 USD/night
at our world-class hotels through our Go Hilton travel
program
Health & welfare benefits – From checkups
to dental cleanings to new glasses, we offer a variety of health plans that keep
you covered
*Benefits availability may vary depending
on Team Member’s location as well as terms and conditions of employment and
are subject to the terms and conditions of each specific
program/plan.
As the Bartender, you will be responsible
for performing the following tasks to the highest standards:
- Maintain
a high customer service focus by approaching your job with the customers always
in mind. - Have a positive impact, taking personal responsibility
and initiative to resolve issues, always clearly communicating with both
customers and colleagues. - Contribute ideas and suggestions to enhance
operational / environmental procedures in the hotel. - Actively promote
the services and facilities of Hilton hotels to guests and suppliers of
the hotel. - Perform all duties and responsibilities in a manner
that ensures your safety and that of others in your workplace. - Serve
beverages and / or food to guests in a friendly, courteous and timely
and manner, resulting in guest satisfaction. - Prepare beverages
for other servers to serve to guests, and act as the cashier for
the lounge. - Confidently knowing the beverage menu contents and able
to explain them in detail to guests. - Maintain proper and adequate set-up
of the bar on a daily basis, including requisitioning and stocking of all beer,
wine, spirits, paper products, straws and stirrers, condiments and produce based
on projections from the daily functions sheet. - Responsible
for maintaining stock, cutting, and storing of all fresh fruit and vegetable
garnishes, juices and other perishables daily to ensure product quality.
- Greet guests in a courteous and friendly manner, promote
and document orders for drinks. - Mix, garnish and present drinks
using standard ingredient recipes and practice prudent portion
control. - Check guests for proper identification, detect and act upon
guest inebriation as trained, demonstrating knowledge of liquor
laws. - Input orders into the register at the point of sale and create
a check for each guest, including those served by other beverage servers,
to maintain accountability of all beverages served. - Receive cash
from guests, return any change needed, verify validity of charges, record
charges, and ensure that vouchers are properly executed in order to balance all
cash. - Complete checklists on product knowledge.
- Confidently know
opening hours of all restaurants and hotel outlets. - Recommend other
restaurants and city attractions to hotel guests. - Follow-up on any guest
questions or queries immediately and if you don’t know the answer, check
with your Manager. - Ensure that all service procedures are carried out
to the standards required. - Make sure that all areas are cleaned
and maintained in accordance with operating procedures. - Take personal
responsibility for the service experience of all guests in your designated
area. - Smile and greet all guests as they enter and exit the bar, even if
they are not designated to your section. - Give guest service the highest
priority. - Display professional behaviour at all times.
- Avoid
offensive or impolite language. - Report any accidents / incidents to
the Supervisor / Assistant Manager / Manager. - Carry out any other
reasonable duties and responsibilities as assigned. - The Management
reserves the right to make changes to this job description at its sole
discretion and without advance notice.