The Senior Commercial Director for KSA,
Bahrain, and Kuwait is responsible for shaping and executing a long‑term (3–5
year) commercial strategy with a strong focus on accelerating growth in
the Kingdom of Saudi Arabia—one of Hilton’s most strategically important
markets, expected to exceed 100 hotels within five years.
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This role leads the development of
the value proposition and investment cases required to unlock this growth,
ensuring the right commercial foundations are established across Sales,
Marketing, Distribution, and Revenue functions. The appointee will assess
organizational design needs, budget requirements, talent capabilities,
and performance enablers needed for sustained market leadership.
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The Senior Commercial Director
is accountable for delivering top‑tier commercial performance across the three
markets and driving market share growth. The role includes hiring, developing,
and mentoring high‑potential talent, ensuring alignment with Hilton’s strategic
priorities while fostering a culture that reflects Hilton’s values.
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A critical success factor is the ability
to build strong, influential partnerships with senior commercial leaders,
regional and brand teams, GMs, ownership groups, and cross‑functional
stakeholders. The role requires exceptional communication, analytical rigor,
and strategic thinking to solve complex business challenges and enable sustained
success.What are we looking
for?
- Demonstrated experience operating at
a regional level with responsibility for a portfolio of no fewer than 20 hotels,
including oversight of commercial performance, stakeholder engagement,
and strategic execution across multiple countries. Proven track record
in high‑growth markets, ideally with exposure to environments experiencing 4x+
growth rates, where rapid scaling, agility, and commercial innovation
are essential. - Strong relationship building
skills - Ability to effectively plan
and proactively communicate/manage expectations with stakeholders that
may include both internal and external partners (project sponsors/ senior
leadership team) - Experience in working in
a matrix organization - Experience in Revenue
Management, Sales & Marketing - Presents
clear and logical arguments and decision based on factual data.
class="MsoListParagraph">Quick and accurate when evaluating complex written
and numerical information.- Develops
constructive relationships at all levels within the organization.
class="MsoListParagraph">Demonstrates leadership and effectively motivates
teams, helps others when needed.- Maintains
effectiveness in situations of disappointment or high pressure.
class="MsoListParagraph">Adapts willingly to change.
class="MsoListParagraph">Identifies priorities effectively, balancing
importance, urgency and resources.- Manages own
personal time efficiently within tight schedules.
class="MsoListParagraph">Strategic thinker while translating financial goals
into operational plans- Previous experience
in Change management and organisational design.
class="MsoListParagraph">Storytelling and ability to create, business cases,
presentations to gain stakeholder buy-in.
class="MsoListParagraph">Dynamic, innovative, and creative in finding business
solutions- Works effectively and accurately in
a fast-paced environment. - Ability to challenge
while maintaining strong relationships - A high
level of emotional intelligence and interpersonal skills with the ability
to provide and receive professional, constructive feedback that elevates
individual performance and job satisfaction
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What are we looking
for?
- Demonstrated experience operating at
a regional level with responsibility for a portfolio of no fewer than 20 hotels,
including oversight of commercial performance, stakeholder engagement,
and strategic execution across multiple countries.
Proven track record in high‑growth markets, ideally with exposure
to environments experiencing 4x+ growth rates, where rapid scaling, agility,
and commercial innovation are essential. - Strong
relationship building skills - Ability
to effectively plan and proactively communicate/manage expectations
with stakeholders that may include both internal and external partners (project
sponsors/ senior leadership team) - Experience
in working in a matrix organization - Experience
in Revenue Management, Sales & Marketing
class="MsoListParagraph">Presents clear and logical arguments and decision based
on factual data.- Quick and accurate when
evaluating complex written and numerical information.
class="MsoListParagraph">Develops constructive relationships at all levels
within the organization.- Demonstrates
leadership and effectively motivates teams, helps others when needed.
class="MsoListParagraph">Maintains effectiveness in situations of disappointment
or high pressure.- Adapts willingly
to change. - Identifies priorities effectively,
balancing importance, urgency and resources.
class="MsoListParagraph">Manages own personal time efficiently within tight
schedules.- Strategic thinker while translating
financial goals into operational plans - Previous
experience in Change management and organisational design.
class="MsoListParagraph">Storytelling and ability to create, business cases,
presentations to gain stakeholder buy-in.
class="MsoListParagraph">Dynamic, innovative, and creative in finding business
solutions- Works effectively and accurately in
a fast-paced environment. - Ability to challenge
while maintaining strong relationships - A high
level of emotional intelligence and interpersonal skills with the ability
to provide and receive professional, constructive feedback that elevates
individual performance and job satisfaction
style="color: white;">#li-sh1
What are we looking
for?
- Demonstrated experience operating at
a regional level with responsibility for a portfolio of no fewer than 20 hotels,
including oversight of commercial performance, stakeholder engagement,
and strategic execution across multiple countries. Proven track record
in high‑growth markets, ideally with exposure to environments experiencing 4x+
growth rates, where rapid scaling, agility, and commercial innovation
are essential. - Strong relationship building
skills - Ability to effectively plan
and proactively communicate/manage expectations with stakeholders that
may include both internal and external partners (project sponsors/ senior
leadership team) - Experience in working in
a matrix organization - Experience in Revenue
Management, Sales & Marketing - Presents
clear and logical arguments and decision based on factual data.
class="MsoListParagraph">Quick and accurate when evaluating complex written
and numerical information.- Develops
constructive relationships at all levels within the organization.
class="MsoListParagraph">Demonstrates leadership and effectively motivates
teams, helps others when needed.- Maintains
effectiveness in situations of disappointment or high pressure.
class="MsoListParagraph">Adapts willingly to change.
class="MsoListParagraph">Identifies priorities effectively, balancing
importance, urgency and resources.- Manages own
personal time efficiently within tight schedules.
class="MsoListParagraph">Strategic thinker while translating financial goals
into operational plans- Previous experience
in Change management and organisational design.
class="MsoListParagraph">Storytelling and ability to create, business cases,
presentations to gain stakeholder buy-in.
class="MsoListParagraph">Dynamic, innovative, and creative in finding business
solutions- Works effectively and accurately in
a fast-paced environment. - Ability to challenge
while maintaining strong relationships - A high
level of emotional intelligence and interpersonal skills with the ability
to provide and receive professional, constructive feedback that elevates
individual performance and job satisfaction
style="color: white;">#li-sh1
lang="EN-US">What will I be doing?
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Business
Acumen- Partner
with the VP Commercial Services and Commercial Director MEA to develop long‑term
regional strategy, business cases, and stakeholder alignment.
class="MsoListParagraph">Serve as the commercial business
partner to the VP Operations for KSA, Bahrain, and Kuwait.
class="MsoListParagraph">Lead, coach, and develop
the Commercial Director, enabling them to own near‑term tactical
execution.- Support
new hotel openings from a commercial perspective, leveraging Hilton’s full
commercial engine (RMCC, HWS, shared sales offices, Marketing, F&B,
HRCC). - Translate
organizational goals into clear performance standards for the Commercial
Services team.
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Setting
Strategy- Develop
medium‑ and long‑term commercial strategies to drive sustained, above‑market
revenue performance across all three markets.
class="MsoListParagraph">Clearly communicate strategic
priorities, progress, and results to internal and external
stakeholders.- Gain
senior‑level alignment and sponsorship for key initiatives required to deliver
strategic outcomes. -
lang="EN-SG">Lead strategic planning within the Commercial Services team
to advance enterprise goals and ensure consistent
communication.
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Executing
for Results- Lead
negotiations with third‑party partners and suppliers as required.
class="MsoListParagraph">Collaborate cross‑functionally
with Revenue, Sales, F&B, Marketing, eCommerce, and Finance teams, as well
as commercial leadership across MEA and EMEA.
class="MsoListParagraph">Ensure all commercial initiatives
are effectively planned, resourced, and executed.
class="MsoListParagraph">Drive integrated commercial action
across functions to maximize RevPAR and market share.
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lang="EN-US">Leading Teams
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Ensure Commercial Services teams
provide strong support to on‑property commercial teams.
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Build and maintain a high‑performing
talent pipeline, developing future leaders and succession plans.
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Create a culture of performance,
accountability, innovation, and continuous improvement.
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lang="EN-US">Building Relationships
and Influencing
- Develop strong
relationships across senior leadership to enable alignment
and collaboration. -
lang="EN-SG">Strengthen partnerships with MEA and EMEA commercial teams
to elevate commercial performance. -
lang="EN-SG">Maintain effective coordination with global commercial functions,
including Database Management, HRCC, Distribution, and Channel
Management. - Represent
the commercial function at property visits, corporate meetings, owner meetings,
and business reviews.
