Conference and Banqueting Floor Manager

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
United States, Birmingham
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! As a Conference
and Banqueting Floor Manager
, you’re not just providing strategic
leadership and direction for event set-up operations – you’re spreading
the light and warmth of hospitality by delivering memorable experiences
that make the stay for every guest.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:

A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.

A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.

    What It Takes to Make the Stay

    At Hilton,
    our core values define what it takes to succeed here and guide the qualities
    we look for in every team member:

    A passion for spreading the light
    and warmth of Hospitality. Acting with Integrity and always doing
    the right thing. Inspiring others through Leadership.

    A belief that Teamwork drives the best outcomes. A sense
    of Ownership and accountability. And a focus on the Now, bringing
    urgency and discipline to every moment, knowing it can make a lasting
    impact.

      What It Takes to Make the Stay

      At Hilton,
      our core values define what it takes to succeed here and guide the qualities
      we look for in every team member:

      A passion for spreading the light
      and warmth of Hospitality. Acting with Integrity and always doing
      the right thing. Inspiring others through Leadership.

      A belief that Teamwork drives the best outcomes. A sense
      of Ownership and accountability. And a focus on the Now, bringing
      urgency and discipline to every moment, knowing it can make a lasting
      impact.

        Here's what you'll do during a typical
        day:

        • Lead event set-up operations: Provide overall strategic
          direction to ensure all event spaces are prepared accurately, efficiently,
          and in line with client specifications
        • Drive seamless event
          turnover:
          Oversee breakdown and clean-up procedures to maintain high
          standards of cleanliness, organization, and readiness for future
          functions
        • Uphold space presentation standards: Guide team members
          with tasks such as furniture care, floor maintenance, carpet cleaning,
          and overall banquet space presentation
        • Support event success:
          Assist with planning, organization and execution of all banquet
          functions
        • Enhance guest experiences: Collaborate with the other
          F&B and Culinary teams to monitor service and product quality, address guest
          feedback, resolve issues, and support improvements to the banqueting
          experience
        • Champion company culture: Foster a diverse,
          high-performing team by integrating Hilton’s values into all event initiatives,
          creating a guest- and team member-centric environment, and leading with direct,
          meaningful engagement
        • Develop and guide talent: Advocate for team
          members through career development planning, mentorship, and succession
          strategies while maintaining an open-door policy, resolving conflicts
          effectively, and ensuring a productive, motivated work environment
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。