Waldorf Astoria London - Admiralty Arch is seeking a Night
Concierge
lang="EN-GB"> to join the pre-opening team
for this highly anticipated new luxury hotel opening later
this year.
lang="EN-GB">This is a unique opportunity for an experienced luxury hospitality
leader to join the founding team and help shape the guest experience at
this landmark hotel.
lang="EN-GB">Located at the end of The Mall opposite Buckingham Palace, Waldorf
Astoria London – Admiralty Arch will feature 100 elegant rooms and suites
and 17,500 sqft of private residences. The hotel will open with two signature
restaurants - Coreus by Clare Smyth and Café Boulud by Daniel Boulud - bringing
together two of the world’s most celebrated Michelin-starred chefs. Guests
will also enjoy a world-class spa, state-of-the-art fitness facilities, and
a collection of grand event spaces, including a ballroom for up to 320
guests.
lang="EN-GB">Waldorf Astoria Hotels & Resorts is Hilton’s flagship luxury
brand, known for its timeless elegance, iconic properties, and sincerely
elevated service that delivers bespoke, once-in-a-lifetime experiences in
the world’s most sought-after destinations.
lang="EN-GB">
lang="EN-GB">WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT
PLACE TO WORK 2026
lang="EN-GB">Proudly voted by our Team Members
lang="EN-GB">Opportunities to make a meaningful impact through our
industry‑leading Corporate Responsibility initiatives
High street savings through Perks
at Work
28 days’ holiday, including bank holidays, rising to 33
days with length of service
We are looking for hospitality
professionals who are passionate about delivering an exceptional fives star
guest experience, consistently upholding the worldclass service standards
recognised by Forbes.
What It Takes to Make
the Stay
At Hilton, our core values define what it takes to succeed
here and guide the qualities we look for in every team member:
A passion
for spreading the light and warmth of Hospitality. Acting
with Integrity and always doing the right thing. Inspiring others through
Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
What It Takes to Make the Stay
At Hilton,
our core values define what it takes to succeed here and guide the qualities
we look for in every team member:
A passion for spreading the light
and warmth of Hospitality. Acting with Integrity and always doing
the right thing. Inspiring others through Leadership.
A belief that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on the Now, bringing
urgency and discipline to every moment, knowing it can make a lasting
impact.
Here's what you'll do during
a typical day:
The Night
Concierge serves as a discreet ambassador of the hotel, acting as the principal
point of contact for Guests and VIPs during evening and overnight periods.
With precision, composure, and impeccable attention to detail, you will curate
seamless experiences while safeguarding comfort, privacy,
and security.
As the Night
Concierge, you will shape both the final impressions of a guest’s evening
and the first moments of their morning. You will provide highly personalised
assistance, anticipate needs, and ensure continuity of luxury service throughout
the night.
Serving as a key point of contact for Guests, responding to enquiries
efficiently, courteously, and with attention to detail
Strictly
adhering to brand standards, policies, and procedures when operating
front‑office systems
and equipment
lang="EN-GB">What are we looking for?
A
Night Concierge within a Hilton luxury brand consistently acts in the best
interests of our Guests, while collaborating seamlessly with colleagues across
departments. The ideal candidate will demonstrate:
It
would be advantageous in this position for you to demonstrate the following
capabilities and distinctions: