Groups, Conference and Events Planning Executive - Maternity Cover

Negotiable
Experience
Unlimited
Job Type
Full Time
Location
Canada, London
Job Description

Exceptional Hospitality Starts with You

lang="EN-GB">Conrad London St. James is one of Hilton’s three global luxury
brands and reflects the bold, inspired and personalized service we offer our
guests. The hotel is renowned for its excellent service and is in the top 5%
of hotels in London and the Top 10% in the world.

lang="EN-GB">WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE
TO WORK 2026

Proudly voted by our Team
Members

A World
of Rewards:

  • Annual Salary of £33,057.66
  • lang="EN-GB">Incredible travel perks – Enjoy 110 nights of deeply discounted
    travel, with room rates as low as $40 USD/night at our world-class hotels
    through our Go Hilton travel program
  • Own
    a piece of Hilton – Through our employee stock purchase program (ESPP), you
    can invest in Hilton shares at a 15% discount to help build your financial
    future
  • Paid parental leave – Because family
    matters. We offer paid leave for eligible Team Members, including partners
    and adoptive parents
  • Personalized caregiving
    support – Access dedicated caregiving concierge services to help navigate
    caregiving for yourself and your loved ones
  • lang="EN-GB">Crisis concierge – In times of loss, our Crisis Concierge offers
    a single, compassionate point of contact for both practical support
    and emotional care
  • Mental health resources –
    Your wellbeing comes first. Through our Care for All hub, we provide resources
    to help our Team Members to care for themselves, care for members of their team,
    and care for their loved ones.

    Eligible Team Members receive free counselling and support through our
    best-in-class Employee Assistance Program (EAP)
  • lang="EN-GB">Holiday: 28 days including bank holidays (increasing yearly to up
    to 33 days)
  • Smart uniform
    provided
  • Free and healthy meals when
    on duty


     

*Benefits
availability may vary depending on Team Member’s location as well as terms
and conditions of employment and are subject to the terms and conditions of each
specific program/plan.

 

The hotel,
located in the heart of Westminster, features 256 beautifully appointed
bedrooms. Our outlets offer team members the opportunity to be part of exciting
food and drink concepts while delivering the standards of luxury service
that Conrad is renowned for.

•   
The Blue Boar Pub, opened May 2021, which is a contemporary
take on a British pub 

•   
The Hedgerow, the hotel’s first cocktail bar, which takes
inspiration from the beauty of the traditional British
countryside

•    The
Pem
, a glamourous and elegant restaurant in the center of the hotel
showcasing classic British cuisine using modern techniques 

lang="EN-GB">•    The Orchard, for afternoon
teas and lighter meals 
•   
The Executive Lounge, an exclusive space dedicated to our most
valued guests, providing a higher level of luxury and personalized
service.

•    Seven Meetings
& Events Spaces
, perfectly designed to host a wide range
of gatherings and events, each space offers the same commitment to quality,
luxury, and service excellence that define Conrad London St.
James. 

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes.

A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes.

A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

What It Takes to Make
the Stay

At Hilton, our core values define what it takes
to succeed here and guide the qualities we look for in every team
member:

A passion for spreading the light and warmth
of Hospitality. Acting with Integrity
and always doing the right thing. Inspiring others through
Leadership. A belief that Teamwork drives
the best outcomes.

A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.

Please note: This role
is offered as a fixed-term maternity cover contract until 31 December
2026.

 

Here's what you'll do during
a typical day:

As a Groups, Conference & Events
Planning Executive
, you will be responsible for the successful
planning, coordination, and execution of all Groups, Conference & Events
held within the hotel. You will interact regularly with clients and guests
to understand their requirements, build strong relationships, and drive repeat
and future business opportunities.

  • Support clients in planning and delivering events to
    an exceptional standard
  • Communicate with clients daily,
    proactively managing queries, anticipating needs, and offering expert advice
    to enhance their event experience
  • Develop strong
    relationships with customers to fully understand and bring their event vision
    to life
  • Collaborate closely with the GC&E Sales team
    and Hotel Operations to ensure seamless communication and execution from initial
    enquiry through to event delivery
  • Accurately maintain
    and update systems with all booking details, client communications, and event
    requirements
  • Contribute positively to a sociable,
    team-oriented working environment
  • Work independently,
    taking ownership of bookings and driving them through
    to completion
  • Maximise all GC&E revenue
    opportunities through up selling of function
    items

  • Organise and conduct hotel show rounds and client
    meetings to showcase facilities and services
  • Manage
    the full enquiry and planning process, including creating, tailoring,
    and presenting proposals to meet client
    needs

 

What are we looking
for?

  • Strong
    organisational and administrative skills, with the ability to manage multiple
    tasks effectively
  • A positive, proactive attitude
    with excellent communication skills
  • A genuine commitment
    to delivering outstanding customer service
  • A confident
    and professional telephone manner
  • Strong IT competency,
    with the ability to quickly learn new systems
  • Proficiency
    in Microsoft Office, including Outlook
  • Professional
    presentation and high grooming standards
  • Previous
    experience within an event planning or hospitality
    environment
  • Excellent attention to detail
    and accuracy
  • Resilience, with the ability to perform
    effectively under pressure in a fast-paced environment
希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。