Exceptional Hospitality Starts with You
Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work! You are responsible
for planning, organizing, and executing events at the hotel. This role involves
coordinating with clients, vendors, and internal teams to ensure all event
details are managed efficiently and effectively. As an Assistant
Event Manager, you’re not just supporting event delivery – you’re
spreading the light and warmth of hospitality by delivering memorable
experiences that make the stay for every guest.
At Hilton, our core values
define what it takes to succeed here and guide the qualities we look for
in every team member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma or degree
in Hospitality, Events Management, or related field. - Minimum 3 years
in event planning or coordination, preferably in a hotel or hospitality
environment. - Proven ability to plan, organize, and execute events
of varying scales. - Strong focus on guest satisfaction and client
relationship management. - Excellent verbal and written communication;
confident in liaising with clients, vendors, and internal teams. - Basic
understanding of budgeting and cost control for events. - Experience
coordinating with external suppliers and service providers. - Familiarity
with event promotion and basic marketing principles. - Highly organized
with the ability to manage multiple tasks and deadlines. - Comfortable
using event and hotel management systems (e.g., Delphi, OnQ,
Salesforce). - Collaborative mindset with the ability to work
cross-functionally. - Willingness to work evenings, weekends, and holidays
as required by event schedules.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma or degree
in Hospitality, Events Management, or related field. - Minimum 3 years
in event planning or coordination, preferably in a hotel or hospitality
environment. - Proven ability to plan, organize, and execute events
of varying scales. - Strong focus on guest satisfaction and client
relationship management. - Excellent verbal and written communication;
confident in liaising with clients, vendors, and internal teams. - Basic
understanding of budgeting and cost control for events. - Experience
coordinating with external suppliers and service providers. - Familiarity
with event promotion and basic marketing principles. - Highly organized
with the ability to manage multiple tasks and deadlines. - Comfortable
using event and hotel management systems (e.g., Delphi, OnQ,
Salesforce). - Collaborative mindset with the ability to work
cross-functionally. - Willingness to work evenings, weekends, and holidays
as required by event schedules.
At Hilton, our core values define
what it takes to succeed here and guide the qualities we look for in every team
member:
A passion for spreading the light and warmth
of Hospitality.
Acting with Integrity and always doing the right thing.
Inspiring others through Leadership. A belief
that Teamwork drives the best outcomes. A sense
of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment,
knowing it can make a lasting impact.
In addition, this role requires
the following minimum qualifications:
- Diploma or degree
in Hospitality, Events Management, or related field. - Minimum 3 years
in event planning or coordination, preferably in a hotel or hospitality
environment. - Proven ability to plan, organize, and execute events
of varying scales. - Strong focus on guest satisfaction and client
relationship management. - Excellent verbal and written communication;
confident in liaising with clients, vendors, and internal teams. - Basic
understanding of budgeting and cost control for events. - Experience
coordinating with external suppliers and service providers. - Familiarity
with event promotion and basic marketing principles. - Highly organized
with the ability to manage multiple tasks and deadlines. - Comfortable
using event and hotel management systems (e.g., Delphi, OnQ,
Salesforce). - Collaborative mindset with the ability to work
cross-functionally. - Willingness to work evenings, weekends, and holidays
as required by event schedules.
Here’s what you’ll do during
a typical day:
- Support event communications: Draft
client correspondences, Banquet Event Orders (BEOs), convention resumes,
and internal memos, on behalf of the event services team and hotel
leadership - Maintain accurate event data: Input, update,
and proofread event and guest details in the computerized function book (FDC)
and order guest room rate cards - Prepare client kits:
Maintain and distribute meeting/convention orientation details for client
introductory kits - Compile meeting files: Create
and organize Meetings & Conventions binders by gathering key details from sales
files and ensuring all event information is accurately compiled
and accessible - Provide administrative support: Answer
phones, manage email inbox, process incoming and outgoing mail, route
correspondence as needed, and perform other general office
duties - Technical Proficiency: Comfortable using hotel
management software (e.g., Delphi, Salesforce, OnQ, Market Planner Survey
systems).
