A Sales Manager – Corporate at Waldorf Astoria Dubai International Financial
Centre, a Forbes Five-Star luxury hotel, plays a key role in driving commercial
success by developing key market segment(s), cultivating new customer
relationships, and strengthening existing partnerships with assigned accounts.
This role contributes to revenue growth across Rooms, Meetings & Events,
Food & Drinks, and other hotel offerings while delivering exceptional
service that reflects Waldorf Astoria's commitment to luxury
and excellence.
What are we looking for?
A
Sales Manager - Corporate serving for the Waldorf Astoria Dubai International
Financial Centre is always working on behalf of our Guests and working
with other Team Members. To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values
that follow:
• Previous experience in a luxury hotel
in the UAE with strong knowledge of the corporate
segment
• Proven success in a Sales Manager role,
with a consistent track record of achieving targets and closing high-value
deals
• Commitment to delivering exceptional customer
service with genuine care and attention
to detail
• Positive attitude, strong interpersonal
and communication skills
• Excellent personal
presentation and grooming standards
• Strong
organizational skills with the ability to work independently and under
pressure.
• Flexibility to adapt to changing business
needs and priorities
It would be advantageous in this position for you
to demonstrate the following capabilities
and distinctions:
• Masters Degree in Hospitality
Management
• Strong leadership
skills
• Ability to budget
and forecast
• Familiarity with Hilton systems
and global sales processes is a plus
• Passion
for hospitality, sales excellence, and exceeding guest
expectations
• Multilingual capabilities will
be considered an asset
What will it be like to work for Waldorf
Astoria Hotels & Resorts?
Waldorf Astoria provides guests
the exceptional environment and the personalized attention of True Waldorf
Service that creates a singular experience. If you understand the value
of personalized attention and know how to treat even the most extraordinarily
different experiences with the same rich level of customer service, you may just
be the person we are looking for!
What are we looking
for?
A Sales Manager - Corporate serving for the Waldorf
Astoria Dubai International Financial Centre is always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values
that follow:
• Previous experience in a luxury hotel
in the UAE with strong knowledge of the corporate
segment
• Proven success in a Sales Manager role,
with a consistent track record of achieving targets and closing high-value
deals
• Commitment to delivering exceptional customer
service with genuine care and attention
to detail
• Positive attitude, strong interpersonal
and communication skills
• Excellent personal
presentation and grooming standards
• Strong
organizational skills with the ability to work independently and under
pressure.
• Flexibility to adapt to changing business
needs and priorities
It would be advantageous in this position for you
to demonstrate the following capabilities
and distinctions:
• Masters Degree in Hospitality
Management
• Strong leadership
skills
• Ability to budget
and forecast
• Familiarity with Hilton systems
and global sales processes is a plus
• Passion
for hospitality, sales excellence, and exceeding guest
expectations
• Multilingual capabilities will
be considered an asset
What will it be like to work for Waldorf
Astoria Hotels & Resorts?
Waldorf Astoria provides guests
the exceptional environment and the personalized attention of True Waldorf
Service that creates a singular experience.
If you understand the value of personalized attention and know how to treat even
the most extraordinarily different experiences with the same rich level
of customer service, you may just be the person we are looking
for!
What are we looking for?
A Sales
Manager - Corporate serving for the Waldorf Astoria Dubai International
Financial Centre is always working on behalf of our Guests and working
with other Team Members. To successfully fill this role, you should maintain
the attitude, behaviours, skills, and values
that follow:
• Previous experience in a luxury hotel
in the UAE with strong knowledge of the corporate
segment
• Proven success in a Sales Manager role,
with a consistent track record of achieving targets and closing high-value
deals
• Commitment to delivering exceptional customer
service with genuine care and attention
to detail
• Positive attitude, strong interpersonal
and communication skills
• Excellent personal
presentation and grooming standards
• Strong
organizational skills with the ability to work independently and under
pressure.
• Flexibility to adapt to changing business
needs and priorities
It would be advantageous in this position for you
to demonstrate the following capabilities
and distinctions:
• Masters Degree in Hospitality
Management
• Strong leadership
skills
• Ability to budget
and forecast
• Familiarity with Hilton systems
and global sales processes is a plus
• Passion
for hospitality, sales excellence, and exceeding guest
expectations
• Multilingual capabilities will
be considered an asset
What will it be like to work for Waldorf
Astoria Hotels & Resorts?
Waldorf Astoria provides guests
the exceptional environment and the personalized attention of True Waldorf
Service that creates a singular experience. If you understand the value
of personalized attention and know how to treat even the most extraordinarily
different experiences with the same rich level of customer service, you may just
be the person we are looking for!
What will I
be doing?
As a Sales Manager, you are responsible for driving
business growth by proactively generating revenue through direct sales
activities, including marketing initiatives, telemarketing, direct mail
campaigns, client appointments, and hotel tours. You will develop and implement
strategic action plans designed to deliver measurable and incremental revenue
growth across the hotel portfolio. This role involves identifying performance
gaps and opportunities, recommending effective tools, and delivering targeted
sales training to enhance the overall effectiveness of the sales team.
In addition, you will collaborate closely with individual hotel teams to assess
skill development needs and ensure the optimal deployment of sales and marketing
resources.
Specifically, you will perform the following tasks to the highest
standards:
• Manage the Corporate and Group
segments.
• Develop a clear understanding of
the hotel's business strategies, set goals, and determine action plans
to achieve those goals.
• Update action plans
and financial objectives quarterly.
• Identify new
accounts and business opportunities to increase
sales.
• Represent the hotel at various events
and exhibitions.
• Conduct daily sales calls, arrange
site inspections, and host client entertainment for the hotel's corporate
clients.
• Provide the highest level of customer
service at all times.
• Participate in sales calls
with members of the sales team to acquire new business and close business
opportunities.
• Work closely with the Revenue team
to ensure proposed rate negotiations meet the hotel's financial
objectives.
• Develop strong relationships with
the Front Office team to ensure alignment and achievement of shared
goals.
• Accompany the sales team on client visits
to support account development and assess sales effectiveness
and performance.
• Assess additional training needs
based on data gathered and interactions with the sales team during property
visits.
• Attend all departmental and hotel meetings
as required.
• Target key accounts with strong
business potential for the hotel.
• Build
and strengthen relationships with existing and prospective customers to generate
future bookings through sales calls, client entertainment, familiarisation (FAM)
trips, trade shows, and other sales
activities.
• Develop relationships within the local
community to strengthen and expand the customer
base.
• Manage and develop relationships with key
internal and external stakeholders.
• Acquire
and develop new business accounts and prepare sales proposals
for clients.
• Follow up on all business leads within
the established 24-hour response timeline.
