Reservations- PBX Operator - Signia by Hilton La Cantera Resort & Spa

Negotiable
Experience
1-3 years
Job Type
Full Time
Location
United States, San Antonio
Job Description

Exceptional Hospitality Starts with You

Picture
yourself brightening someone’s day. When you join our Hotels team, that’s
exactly what you’ll do every time you come to work!
As a Communications Operator, you’re not just handling
incoming telephone calls – you’re spreading the light and warmth of hospitality
by delivering memorable experiences that make the stay for every
guest.

The beautiful href="https://www.hilton.com/en/hotels/satcnsa-signia-la-cantera-resort-and-spa/">Signia
by Hilton La Cantera Resort and Spa
is looking for a Communications
Operator.  

Set in the scenic Texas Hill Country, our resort
offers luxury amenities, expansive event space, exceptional dining, and premier
recreational experiences. Located just minutes from San Antonio International
Airport and popular local attractions, it's an exciting place to build your
hospitality

Our Team Members love being a part of our award-winning
culture. We provide a welcoming work atmosphere, comprehensive health benefits,
opportunities for professional development, and the Go Hilton travel discount
program.  In addition, we offer free meals during shifts
and free parking onsite. 

 The  ideal
candidate will have minimum one year of hotel experience, schedule
flexibility.  Operator experience is highly
preferred.

Classification:  Full
Time 

Shift Pattern:  Full
availability, shell schedule is between 7 am to 11 pm, weekends and holidays
required.

What It Takes to Make the Stay

At Hilton, our core
values define what it takes to succeed here and guide the qualities we look
for in every team member:

A passion for spreading the light and warmth
of Hospitality.

Acting with Integrity and always doing the right thing. Inspiring others
through Leadership. A belief that Teamwork drives the best
outcomes. A sense of Ownership and accountability. And a focus on
the Now, bringing urgency and discipline to every moment, knowing it
can make a lasting impact.

    What It Takes to Make
    the Stay

    At Hilton, our core values define what it takes to succeed
    here and guide the qualities we look for in every team member:

    A passion
    for spreading the light and warmth of Hospitality.

    Acting with Integrity and always doing the right thing. Inspiring others
    through Leadership. A belief that Teamwork drives the best
    outcomes. A sense of Ownership and accountability. And a focus on
    the Now, bringing urgency and discipline to every moment, knowing it
    can make a lasting impact.

      What It Takes to Make
      the Stay

      At Hilton, our core values define what it takes to succeed
      here and guide the qualities we look for in every team member:

      A passion
      for spreading the light and warmth of Hospitality.

      Acting with Integrity and always doing the right thing. Inspiring others
      through Leadership. A belief that Teamwork drives the best
      outcomes. A sense of Ownership and accountability. And a focus on
      the Now, bringing urgency and discipline to every moment, knowing it
      can make a lasting impact.

        Here's what you'll do during a typical
        day:

        • Provide exceptional phone support: Bring an upbeat
          and friendly attitude to all guest calls, responding promptly and professionally
          to inquiries and requests
        • Maintain relevant knowledge: Stay up
          to date on hotel services, amenities, and operations
        • Support
          emergency response:
          Relay accurate, detailed information to appropriate
          teams during emergency situations
        • Leverage communication tools:
          Use PBX system, computer applications, and other technology to support daily
          operations
        希尔顿集团旗下拥有22个卓越酒店品牌,在全球126个国家和地区拥有7500多家酒店和120多万间客房,酒店致力于实现“让世界充满阳光和温暖,让宾客感受到“热情好客’”的创始愿景。通过客户忠诚度计划“希尔顿荣誉客会”,超1.8亿会员可享积分兑换住宿。